Unfair fare affair 
Hey everyone, a few of you have expressed your disappointment on the need to pay for the Ather Dot installation charges. You are right. It’s totally unfair for you to pay extra because of a deviation at our end and it was never our intent to keep it that way. It was a miss and before we jumped in and said “we agree”, we wanted to make sure that we did the background work of updating the portal, communication, refunds etc.
Now that it’s taken care of, here’s the good news:
We are waiving off the installation charges for owners who were in the original Sep’19 batch in Bengaluru. All owners from this batch who’ve already paid, don’t worry. We’ll refund the amount.
Please note that If you fall in this batch and want to avail this waiver, you need to make the full payment before the end of your full-payment window timeline specified in the payment intimation mail. In case the payment is made after the closure of the original payment window as specified in the mail, the installation may be chargeable.