November '19 Deliveries: Bengaluru

I dont think this can be done since each other ID has a unique system generated account number. It will be assigned only when the payment window opens.

Hi @abhishek.balaji,
Yesterday I visited Ather Space in Indiranagar for some queries and got it answered. My DOT installation was done today. Can you please tell me when is the delivery planned?

Please reach out to customer care for this info. You can reach out to them at +91 7676 600 900

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my bad … i was unaware of the unique ID generated for perticular customer.
that’s why i was wondering how does ather know that “I” have completed the payment :grimacing:

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Thats what I think, i am not a 100% sure since I did not verify the account number i received with anybody else’s. But my guess is based on the following observations.

  1. Ather accepts IMPS transfers. Its harder to find your payee details with IMPS transfers.
  2. As soon as I did the payment, I received an e-mail that the payment has been received by Ather. If this process is automated, then i think account number has to be unique.
  3. The payment link will remain open for a few days only.

My experience is based on Autovert lease. But most likely, Ather direct payment is also works the same way.

Hey folks!

We are opening full payments by end of day today for order IDs: (14344 - 14791). Head over to your dashboard to complete the payment and get your hands on your own Ather 450 soon! :slight_smile:

  • Note that the installation charges for the Dot have been waived off for folks who had their delivery originally in Sep’19. So order IDs (14344 -14474) will be eligible for this waiver.

  • For order IDs (14475 - 14791), Dot installation would be chargeable as announced earlier.

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My dash shows assessment pending. Nothing about payment. Can you please guide??

This is odd… now it shows, assessment done. Installation to be scheduled

Hey all, Is there an option for us to take delivery from IBC or Ather space is the only option ?

Hi Team,

My order Id:- 15135. Your Support Staff said that the payment option will open by this week, but till now it has not opened. I would be really thankful if you can let me know when are the next batches coming. I need this for my personal use and its on urgent bases. Please be frank on the date of delivery.

Thanks

Sudeep Singh

Hi Abhishek,

So i guess my order , with order id 15135 will be delayed . Can you please respond this.

Hi Team Ather,

I just have a question, If at all you have enough orders , why is the production not increased?? I guess if the vehicle is easily available, many of us will move to E Vehicles, and your company can promote it also.

I totally agree with him
100%
He has spoken for all of us here today
Thank you @varun.juggler
Perfectly said
Every point u said is true
They should have mentioned it as payment date and not delivery
And the customer service is very bad
For a vehicle that keeps getting glitches
They customer support is pathetic
And also production is so slow they have delivered all the vehicles to Chennai instead of finishing what’s at hand

Hey all, Is there an option for us to take delivery from IBC, or Ather space is the only option ?

11 posts were merged into an existing topic: Dot installation charges

Ather Order reference 14277
On dashboard status I could see next stop delivery, with delivery date as 21st - 26th Nov.19
I would like to register with KA 51 RTO. Also I would like to choose my desired number.
I have opted for this while uploading document and making full payment.

Till now no communication on registration / charger installation.

When could I expect?

Can someone from Ather team explain this? When Insurance amount was already part of remaining Rs. 108,715, then why we need pay again for Insurance?

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Insurance amount is not a part of the 1,08,715? It clearly says that the insurance needs to be purchased separately when paying 1,08,715.

The 1,08,715 includes the Ather Dot charges (I think) since you are beyond the original September estimated delivery batch.

The preorder amount will be subtracted from 1,08,715 when when you pay at once, so you will just be paying 1,08,715 - 5,000 = 1,03,715.

You will then need to purchase the 5,778 insurance (or another insurance of your choice).

So the total you’ll be paying is 1,03,715 + 5000 + 5778 = 1,14,493.

1,14,493 is 1,13,715 (original amount that was advertised) + 778.

I’m assuming that 778 is the new Dot installation charges, however, I feel like that might be a discrepancy since it’s supposed to be more than that, so technically you’re paying less.

I wouldn’t go to the extent of saying this actually. I ordered on the day Ather bookings opened in Chennai (july6) and I received my Ather in mid August but the first ones in Chennai to get it was in mid October. Almost 2months after I did. So j don’t think we should really say Ather is delivering in Chennai at the expense of Bangalore.

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I think you just could because I remember being at Ather space to collect my charger, and people taking test drives who decided to pre order the scooter, their signatures were taken on form 20 to speed up the process.

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