Hey @450X-Owner
The experience of our dashboard and app for the early owners of Ather 450X and Ather 450 Plus hasn’t been great.
A shift to Android, some breakdown in communication between internal tools, corner cases missed in testing – the reasons are many but it doesn’t take away the fact that this is not the experience that you paid for.
We are working on getting an OTA out in the next few weeks which brings back stability to the dashboard and the app features. Till then, to be fair to 450X consumers who are on Ather Connect Lite/Pro plans, the charges for the period from your purchase date till the OTA rollout will be waived off.
We’ll communicate the mechanism of this waiver when we begin the roll out of the OTA.