[Closed] AMA - 2, Saturday 1 February

[nithin0394 (Nithin R)]

Can we connect the dashboard form our mobile hotspot for navigation,ota updates etc… if we are not opting for ather connect plan.?

[sujit.g.menon]

What about road side assistance in case of breakdown… i dont want to wait for 2hrs before i get assistance… going to a local mechanic would be faster. am I allowed to take my ather to a local mechanic?

[garima.pugalia]

@mpasumarthi

Hi Rahul,

You are saying about exit plan what is that?. I never heard of it.

Hey it’s Not Rahul on the other side, but let me take up this question Yes, there is an exit option from the subscription, right from day one. However, subscribing to the performance packs make sense for a longer period, that’s when you will gain the benefit of a battery replacement (if the battery degrades below 80%). You will have an exit option at a nominal fee at the end of 4 years. If you still want to exit before that, we will have options available for you as well. We will announce the detail soon. We announced the same in our Open House Meet too in the morning today.

[abhishek.balaji]

Last 5 mins folks! Do get your questions in!

[prasannakumar.shetty]

@harsha.a

What about the Service plans for Full ownership ?

We are working out the modalities of the Service Plans for the 450X, be it the Subscription or the Full Ownership mode of purchase. It is expected to be announced soon.

[nikhil.nr]

@harsha.a

Ok tell me one thing. Atleast will you be able to deliver all the pre-ordered vehicles of Bangalore in the month of July-August ? Since you are already fully operational in this City ?

We will be starting the deliveries in Q3 2020.Needless to say that the deliveries will be in the order of pre orders completed. We will comeback to you with the delivery dates in sometime.

[rcsharath (Sharath S)]

You can cancel anytime before making the full payment.
Full payment window will open once your vehicle is ready.

[abhilashthomas18]

Any info on lease by Autovert?

[prakash20077002]

Ather 450x Coimbatore on road price??

[Rahul_ST (Rahul Tomar)]

@harsha.a

Hey @Ather.Team

Please come up with the proper and full details of the exit plan. That is where customers will have all the information to make all their calculations and decide whether they have to go for full ownership or subscription or some even drop off with Ather. Let it be clear will all the information.

Hi Harsha, I can understand the anxiety. And we’ll try to address it as best as possible, and you’d be informed about the same in the following communications since there are certain technicalities we are working on.

[prakash20077002]

Portable charger cost??
This charger include ather 450x rs.1.49??

[prasannakumar.shetty]

@sujit.g.menon

What about road side assistance in case of breakdown… i dont want to wait for 2hrs before i get assistance… going to a local mechanic would be faster. am I allowed to take my Ather to a local mechanic?

We have partnered with a third party service provider for Roadside Assistance (RSA) coverage for breakdowns in our launch cities. Their service level is among the best in that industry.

We do not advise to take your Ather vehicle to a local mechanic as the EV industry is nascent and expertise is yet to mature.

[k.siddhartha.varma]

Maybe Rs:- 5300 and portable fast charger in the future

[nikhil.nr]

@harsha.a

Will you be able to deliver all the pre-ordered vehicles of Bangalore in the month of July-August since you are already fully operational in this City ?

[Closed] AMA - 2, Saturday 1 February

We will be starting the deliveries in Q3 2020.Needless to say that the deliveries will be in the order of pre orders completed. We will comeback to you with the delivery dates in sometime.

[harsha.a (Harsha)]

Ok. Just 2 mins more… Just one question

Can you tell me the count of pre ordered customers you lost due to one wrong unveil ?

Hope you don’t do that way again.

[rcsharath (Sharath S)]

The payment window for my 450(16955) is open and I just wanted more information regarding 450X exit plans before I decide. How long can I hold onto the 450 preorder?

[Saurabh_Sharma]

@ksrivats

Somehow even a 99000 INR down payment + subscription seems a killer compared to buying a conventional vehicle. Do you have any ROI comparisons to justify these prices.

Hey ksrivats, There are several such comparisons that are available on the 450X discussion thread done by various people. And while we genuinely believe that it is like comparing Apples and Apricots, we know people will do it.

The reason why we built the 450 or the 450X was that we wanted to built a scooter that was leagues apart from what ‘conventional’ vehicles did. The 450 did it quite well and with the 450X, we’ve raised the benchmark unbelievably high for every scooter maker -petrol or EV. It for the first time in the history that the best scooter in the country is an Electric vehicle. Be it Performance, Convenience, Safety, Technology or , most importatly, Intelligence, there in no other scooter that does it all as well as the 450X today.

Still, we wanted to make sure that this product remains accessible for as many people as possible. the only thing is that we cannot price this beautiful product at a lesser price (I’ve explained the reason behind this here [Closed] AMA - 2, Saturday 1 February - #108)

So, we’ve tried to keep the upfront price almost the same as a ‘conventional’ scooter and the subscription price almost at the price of the petrol of a ‘conventional’ vehicle. All this, so that we can make our ‘unconventional’ product accessible to as many people as possible.

Hope this helps.

[asijamohit (Mohit)]

Since there is not concept of reimbursing home charging costs, is it possible for me to offer my ather dot as a community charging point? Pretty please, I don’t mind bearing the electricity costs.

[chaitanya.hegde]

@nithin0394

Can we connect the dashboard form our mobile hotspot for navigation,ota updates etc… if we are not opting for Ather connect plan.?

These features need us work on continous development of updates, and maintain cloud infrastructure to support these features - which we will not be able to do without the AtherConnect plan.

[Rahul_ST (Rahul Tomar)]

@abhilashthomas18

Any info on lease by Autovert?

Yes, we are working on full vehicle plans for the 450x too.

We will announce the details in the following communications.