450X payments and purchase process

[ranganathsb (Ranganath S)]

Within Karnataka!

[jeetash]

@tanishqkhare

Which TR is this?

Yes I’m getting tr for Karnataka…l want it registered in my area rto

@raghav.srinivasan

1. Ather cannot give you a temp registration at MP because Ather 450x is not available in the MP RTO databases. This will only happen when a dealer sets up shop there.
2. Most importantly, you are taking a risk by moving the vehicle halfway across the country with no local service/support at your city. While some of the niggles & bugs can be resolved with an OTA, Hardware specific issues cannot be done without a visit to the Service Center.

Let

No problem

@ranganathsb

Within Karnataka!

Again we are in the same boat … let me know when u r goin to pick the bike

[vikasnm83]

TR got approved for me today and got call from Ather that the vehicle will be going for registration on Friday. I have asked for Rajajinagar RTO Registration instead of E.city RTO, thats why delay in registration. Or else the vehicle would have been registered today and I might have got the vehicle tomorrow.

[tanishqkhare (Tanishq)]

Deliveries happening from Ather Space or the office in IBC Knowledge Park?

[bhoomikasbidari]

IBC knowledge park

[bharath5408 (BharathRaju BR)]

IBC knowledge park only .

[arvind_nair (Arvind)]

Both. I got mine from Ather space (450) and saw other 450s lined for delivery a couple of weeks ago. Dunno abt the current batches of 450X though - should be the same.

[bharath5408 (BharathRaju BR)]

When u took delivery !

[arvind_nair (Arvind)]

Mine was Last year

[bharath5408 (BharathRaju BR)]

Nov 27th taken delivery (brother scooter) Now there is No delivery in Ather Space .

[arvind_nair (Arvind)]

Hmm they didn’t give you a choice when you were contacted? Because even first week of November they had vehicles lined for delivery at Ather Space.

[ranganathsb (Ranganath S)]

Tomorrow

[ranganathsb (Ranganath S)]

@tarun @abhishek.balaji big day is almost at the verge to become worst day…

I had mentioned several times when I called customer care that I am coming from Tumkur to take delivery and I will need both dot and portable charger. I reached delivery spot on time skipping my breakfast so that I dont keep your executive waiting. But I have to experience this.

1. Body panel was scratched by executive while taking out vehicle from the pool to demo area .

2. Delayed verifying if I paid for portable charger extra or not.

3. Delayed bringing the Dot and Portable charger to delivery area

4. Guess what the portable charger assigned to me was not available. So they tok some available portable charger and tried to give demo.During Portable charger demo vehicle switched off as soon as charger was plugged in. Service crew was called in and vehicle was diagnosed using their laptop not sure if they were able to figure it out. He left and I was told he went to get another laptop. By then another customer to whom the Portable charger was assigned came in and they were waiting…

5. When asked why we are not getting trial version for connect they say they are not giving it from December. But whoever got are enjoying it till 18th December.

6. When I asked Delivery executive about some sound while test driving the vehicle they say all vehicles that are put to great quality checks everything will be resolved after 100 kms.

Over all these nobody cares to respond on my concerns on timely fashion!

@tarun Can you now give some answers why I have to face all this for making prompt payment???

[vishal.gaind]

So very disappointed by the way Ather is handling this in Bangalore, My 450X was registered by RTO 2 days (2 dec) back… the only requested I specifically made by calling Ather support a few times is to deliver on 4th Dec as a special request as after that date I will be unable to pick the Vehicle… I have waited 1 year for them to process and have been patient due to the covid situation, but when it is now in their hands and I am requesting them to deliver 2 days after registration they are not willing to oblige… so so very disappointed with them and their behaviour , in this entire year of waiting patiently this was the only request I made, so upset by the way they are handling things, a fun happy moment is converting into anger and is very upsetting. NO one listens at ATHER and they will only do what they want 00000000000 customer value.

[abhishek.balaji]

@ranganathsb

@tarun @abhishek.balaji big day is almost at the verge to become worst day…

I had mentioned several times when I called customer care that I am coming from Tumkur to take delivery and I will need both dot and portable charger. I reached delivery spot on time skipping my breakfast so that I dont keep your executive waiting. But I have to experience this.

1. Body panel was scratched by executive while taking out vehicle from the pool to demo area .
2. Delayed verifying if I paid for portable charger extra or not.
3. Delayed bringing the Dot and Portable charger to delivery area
4. Guess what the portable charger assigned to me was not available. So they tok some available portable charger and tried to give demo.During Portable charger demo vehicle switched off as soon as charger was plugged in. Service crew was called in and vehicle was diagnosed using their laptop not sure if they were able to figure it out. He left and I was told he went to get another laptop. By then another customer to whom the Portable charger was assigned came in and they were waiting…
5. When asked why we are not getting trial version for connect they say they are not giving it from December. But whoever got are enjoying it till 18th December.
6. When I asked Delivery executive about some sound while test driving the vehicle they say all vehicles that are put to great quality checks everything will be resolved after 100 kms.

Over all these nobody cares to respond on my concerns on timely fashion!

@tarun Can you now give some answers why I have to face all this for making prompt payment???

Hey, shouldn’t have happened, I’ve flagged this to the teams and they’ll address it right away

@vishal.gaind

So very disappointed by the way Ather is handling this in Bangalore, My 450X was registered by RTO 2 days (2 dec) back… the only requested I specifically made by calling Ather support a few times is to deliver on 4th Dec as a special request as after that date I will be unable to pick the Vehicle… I have waited 1 year for them to process and have been patient due to the covid situation, but when it is now in their hands and I am requesting them to deliver 2 days after registration they are not willing to oblige… so so very disappointed with them and their behaviour , in this entire year of waiting patiently this was the only request I made, so upset by the way they are handling things, a fun happy moment is converting into anger and is very upsetting. NO one listens at Ather and they will only do what they want 00000000000 customer value.

We’re trying our best to deliver yours today, you should be getting an update asap

[thejusbadrinath]

So, How long will it take for me to get the vehicle after full payment. And how long will Ather take for invoicing, RTO, Ather Dot Installation and Vehicle Delivery.

Anyone recently made full payment and waiting for update from Ather?

[Shreyas_Ramesh]

@thejusbadrinath minimum one month from the date of payment . It’s been a month doing the payment and I’m still wait for my delivery…

[arvind_nair (Arvind)]

About 2 weeks to 3 weeks usually. It differs from person to person - depends on choices made such as external insurance, loan partner and approval, lease approval.

[vikasnm83]

I made payment on 25th November and also took insurance from Autovert. The vehicle went to registration today to Rajajinagar RTO. If everything goes fine, I am expecting the vehicle delivery next week.

[abbas.mech16]

I paid full payment on 17th nov and insurance from autovert but still didnt get the delivery date. Vehicle registration is over