10.1.5 feedback thread

Pouring cats and dogs in Bangalore today, while I’m riding the scooter… the rain gets heavier and my concentration increases while riding. And lo behold! Screen restarts. I laugh in my helmet, and wonder, what trips this little bugger, its cold, its “water cooled”… now what’s the reason behind it restarting. Man, hope it stops randomly restarting one day! :ok_man:t3:

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Surprisingly, the damn thing has been pretty consistent since last 3 days. The navigation has been perfect. Just 1 restart so far. I must have driven 100 kms. Fingers crossed. “Nazar na lage…” :sweat_smile::grinning:

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Drove about 120kms on 10.1.5, had 0 restarts so far, warp mode does feel a bit lacking but since I hardly use it, I don’t care about it much. I don’t wanna spend extra on navigation n stuff since my mobile does the job so can’t comment about maps. But the one thing I’ve noticed is that the rate of fast charging has dropped significantly. I kept the vehicle in fast charge for about 30 mins and it charged somewhere from 26 to 52, that’s like 26kms of charge for 30mins, before it atleast charged somewhere from 30-40kms for half n hour. I am yet to charge the bike at home to see if it has affected charging at home.

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Don’t worry even Ather is wondering the same. 3 years and they cannot fix dashboard restarts and maps from their initial iteration. Tells a lot about what kind of commitment they have to not fix the software issue.

This is their software development cycle:

  • Test a broken software with Beta testers
  • Release broken software to the whole fleet of Ather
  • Let people cry over the same in forums
  • Partially fix the software stating that it is a feature
  • keep iterating it over and over again

I bet they wont fix the software in the next 2 years also. I am cancelling my connect subscription anyways. Can always use my data to use maps.

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How are you able to use data for maps without subscription?

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The screen is an Android tablet. It has WiFi connectivity that @ather in its infinite wisdom has decided to hide from users. If you can access the Android system (don’t ask me how), you can connect to a hotspot.

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I think being a start up, we need to give them some more time. I hope they will find a way out soon. Ather being a complete product made in India, from scratch, it might take more time reaching perfection expected.

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Haha "don’t ask me how " :grin: but how?

You do realize you are paying for this and its not free right ? Plus its been 3 years and this is the 2nd iteration of the scooter which they are selling at a premium. I fail to see what is the horizon a startup should actually start to deliver

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A post was merged into an existing topic: Same subsidy for both the + and x?

@abhishek.balaji The new OTA highlight Considerably reduced dashboard reboots while riding is again a big flop I just need some stats here. Kindly do answer each of them for my better understanding as i am fighting here with my fellow riders like @blackworks to support the company which i don’t think is justified anymore.

  • What exactly do you mean by considerably ? Any number of tests you have run on the OS. What i mean to ask is, the community needs some number. Say it has reduced from 4 out of 10 to 1 out of 10 and where did you run these test. I hope your tests are not like the charts you had shown before for warp test.

  • Everyone here is paying a premium and do not want reduce dashboard restarts. We want complete stop to these restarts When do you expect to remove this completely out of the equation ?

  • The auto off indicators do not work. Period. When is that getting fixed. Again we need exact OTA or month that it wont happen again in future.

Also is the true ?

Now please do understand this, you are employed by Ather and are bound to answer these as the customer do demand to know when do we get the actual product which you have promised initially. I am kind of tired with the uncountable glitches, bugs and software blunders which you guys are doing. Please appoint someone who knows how to code.

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Its high time, they find a strategic solution. Here are my thoughts: :stuck_out_tongue:

  • a better quality “tablet”
  • much improved thermal management for that dashboard
  • goood google maps
  • smart charging
  • AND A GOOD software team. :blush:
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9 posts were merged into an existing topic: Same subsidy for both the + and x?

Features, performance locked vehicles are fine imo.

But honestly, stuff that are unlocked and for which people pay money, SHOULD be free of bugs :blush:

I won’t mind paying for the subscription as I am saving on other stuff owning an EV. But, I only hope that the experience is smoother.

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Absolutely agreed :slight_smile:

Waiting for the day when some of these critical features are free of bugs and the extra cost of 450X is fully justified.

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I took 450x for a short ride after the update today. Got a white screen for 3 or 4 seconds! Now the dash fan is almost always on , so that I have to live with the continuous trrr sound it’s making( NOT THE FAN SPIN SOUND) THE FAN IS FAULTY! Seems like some Chinese electronic computer hardware fan, they have got!

@abhishek.balaji The auto indicator is not working

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You are wasting your time here. He replies to people who are new to this. He will never reply to the actual issues. Ask him these and see him vanish

Read this:

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Random restarts: :white_check_mark: as per spec

IMU based indicator malfunctions: :white_check_mark: as per spec

Overall level of FUD: :white_check_mark: as per spec

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This happened with me too. Even your registration number doesn’t appear yet. Contact your EC and ask them to push the complete the booking process, push the OTA to your bike and get the registration number updated.