Upgrading your Ather 450 to 4G LTE

Even I enquired they said Chennai has not received even 1 module till date, In the last meet thay said it will be the first thing done after lockdown, a month has passed and yet nothing has happened

Its happening finally, Check your mail.

@abhishek.balaji Hi Abhishek, the new communication regarding 4g upgrade for the 450 mentions that its going to cost Rs. 2500 (inclusive of GST).

I’ve paid Rs. 2950/- just about 20 days back for the same, why am I being punished for being an enthusiastic supporter of Ather? and how would you remedy this situation?

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I booked the minute I got the mail my appointment is on 4th let see how it goes

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Thats great, let us know your experience.

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:man_facepalming: :man_shrugging: Don’t really know what else to say!

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@abhishek.balaji can we pay for the upgrade via gpay or is it mandatory cash to be given to the service agent who will be visiting my home?

@abhishek.balaji can we get an option to pay for 4G dongle and Portable Charger using ather credits. It was promised that we can use credits for subscriptions, accessories and merchandise when launched

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I made payment via Credit Card. Ask for the service personnel to carry the card swipe machine.

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No one came till 3.45 pm, I had to call the CC to know the status, They said there is a delay from their side but no one informed me about it, now the appointment is pushed to 5th at 11 am, this is already looking delayed experience

Finally, It’s Done as I’m writing this post, Just as I suspected it’s attached via the internal USB header which is allocated for firmware flashing, I’m thanking @vivek from the Service team for doing it in less than 25 mins. Here are some pics

Opening the Top rear cover and reflashing the software to disable the internal sim.

The Microusb port

the Old antenna removed and taken back :roll_eyes:

The finished product, The big black box is shown here in the top right is the 4G module crappy workmanship the seal does look like an after requirement which they forgot to tell while ordering, No external antenna for this though also no cap provided for the SMA connector, definitely, it’s gonna oxidize

My property in Ather’s Hand :crazy_face:, The person took it back saying the office requires it back :thinking: , Is it not my property? he said they will disable it and give it back to me, Fingers crossed, I did tell him there is nothing to disable it and it’s just an antenna

The whole experience was seamless, not to mention after loading it took 3 restarts to get the signal, but once it got it, the maps were loading faster and app connectivity is locating the scooter much faster

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Hey can you post a video of the load times? is there any improvement in the UI responsiveness and animations? or it just loads the maps/location faster? i don’t see any point in upgrading to 4G paying 2.5k just for faster map load time

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It’s a 4G upgrade- Has nothing to do with UI response times.

This fixes issues with maps loading slowly, data syncs getting delayed and slower OTA downloads due to the Vodafone 2G network.

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I am still awaiting the email for my upgrade! Last time I checked I was told it’s being done in batches. If I may ask what the batch sizes are what is the timeline to getting the upgrade done for our vehicle?

I got the 4G upgrade for my 450 today. It showed 4G when loaded for the first time. Since then it has been unable to get any signal. The service professional tried driving for a km but didn’t get any signal. I will try farther this weekend. Not sure if this is due to poor signal in my area or any issue with the upgrade itself. Will post my further experiences here

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Agree. It’s real fast when it’s connected to 4G. But I tried riding around today and noticed that once it loses connectivity, I’d have to restart the scooter for it to connect back. And it loses network a lot.

At least the 3G module would connect back when there was network, or have one bar on it, which was sometimes enough to push a location to the scooter. The 4G module loses network completely. Kinda regret upgrading now.

But I’ll give it a week or so and see how it performs before I raise a complaint with cc.

Update: rode from Shantinagar to Kanakpura yesterday. The 4G module worked fine. It lost connectivity in the middle a few times but connected back when there was network. Rode from Shantinagar to Hennur today and noticed that it didn’t connect back. This was also the route I took when I checked a few days back and found it didn’t connect back.

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I am yet to get the mail for 4g upgrade slot. Last time I asked I was told it’s being done in batches and I should await the notification email. Would it be too much to ask how much more I’ll have to wait?

Just got me thinking, if the 4g module can be attached via the internal header like a USB connection if ather really wants they can add a Bluetooth and a wifi module too?

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I was one of the first to sign up for the upgrade. I did it on the very second day of the announcement of expression of interest. But alas, months have passed and there is no sign of the elusive mail detailing the slot. My usage is quite less due to Covid but that does not mean that I need to endlessly wait for the upgrade.