Do you have voltmeter with you? (you may check the line voltage even in BESCOM meter, if it is digital) Guess at night when the line is loaded, voltage falls below acceptable level.
I’m facing that issue.
My charger was red last night. Tried everything but it still glowed red. It’s worked perfectly fine for the last couple months though. Decided to call Ather Support this morning.
This morning, just checked and it was green.
If this is happening everyday, you might have to get Ather Support to have a look at it.
Please share the results after testing if your are planning to get the watt meter .
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Sure
Details of units used to charge the bike posted here: https://forum.atherenergy.com/t/charging-at-athergrid/292/144?u=nimishguptablr
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I heard that home charger installation costs 9000+ and portable charger is 5000+.
If the customer opts for portable charger, would he get any compensation from ather.
I am living in a rented house and may be in a year or so , I am planning to buy an apartment. So I don’t want ather to install home charger in my rented house.
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Charger installation scheduled at 9 AM today. Lokesh and team arrived at 9:10. Started work around 9:15 finished before 10 AM. FANTASTIC WORK by Lokesh. FYI the charger box is just beside my electric meter box. We have double earthing in the house. No earthing was required. Lokesh said it was one of the fastest installation.
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Even mine took 45-50mins.
18meters of wiring
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Can someone from ather reply on this ,
If I opt for a travel charger rather than home charging point , would I get any compensation .
If I am not getting any compensation , atleast will I get any assurance from ather that in future , incase If I need to install home charging point , i would be charged only 5000+.
So in any case home charge point + travel charger should not exceed the extra 5000 re price tag.
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This does look like a better option. Will Ather do installation in this way if customer asks for it? Does anyone know if Ather supports installation on thirdparty/DIY floorstands? I can’t spend 4k for the floorstand.
@khomath84 any idea where can I order this online?
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This is possible when all sides are free. Not all pillars will have all 4 sides open.
I don’t know if Ather will install pod on third party/DIY stands
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I have a home charger installation pending due to issues with my apartment. Had to purchase the cable extra. Paid the 5k or so. I won’t be getting a refund for the home charger, since it’s a promotion. I could have opted for the cable as the promotion, but I wanted to wait for the permissions.
Basically you can pick which you want free with your vehicle, but can’t ask for a refund since it’s a promotion.
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Hi, My apartment currently have no provision to draw lines from the meter room to individual parking lots (mostly because the entire constriction is concrete including walls and the builder is hesitant). However, we are negotiating with them to provide one common provision for a charging center for all electric vehicles. But I can see this causing issues among others as there wont be any meter installed here and will be billed under common utility. Is there a way where we know how much units of power is being consumed by each vehicle from the home charging units/portable charging units? This way we could atleast keep tab of how much electricity each vehicle is using from the common point?
adding a question to @anandgrafiti …
When they say lines for the charging pod will be taken from the metre room. Isn’t it drawn from our flat metre?
How has it been done in other apartments @Ather.Team? Taking power from the building however less will be an issue.
shreeni
It will be taken from the apartment/flat meter and not from the common meter.
All apartment buildings are constructed using concrete!!!
There is no provision required from the builders side. Ather technicians will install wiring from your own meter to your own parking slot. they use conduits and the installation doesn’t damage the building in any way. search for pictures
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AFAIK charging pod is bundled with your scooter. And travelling charger is additional accessory. Even I asked same question but this is wat thy replied. And Home charging pod is vehicle specific… It’ll be binded to Ur vehicle and no one can charge with ur pod.
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If the apartment is still under construction, you could ask him to provide wiring till your designated parking spot. Don’t fix a socket or anything now, just put in wiring incase owners would like to utilise that later.
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Also ask the builder to not skimp and wire the earthing connection as well. Without the earth line, your point is an oversized paper weight.
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