Owner’s Meets have been an important part of the community and for teams at Ather to get feedback directly from our owners, hear about updates before everyone else, and get a sneak peek into what’s planned for the next few months. We’ve wanted to do the first one sooner, but had to delay it due to lockdown-related restrictions. Since it doesn’t look like we’ll be able to do on-ground events any time soon, we’re doing this as an online session.
This session is where we’ll share a few updates from our end, and also hear out your feedback & concerns about the product, subscriptions, and your experience so far.
What we’ll talk about:
What’s in store over the next few months
Updates on translucent panels
Updates on accessories
Referral program
3G to 4G upgrade for 450 owners
Date: 6 June
Time: 10 AM - 12 PM
How to join: Check your email for an invite or RSVP below
This time around we are bringing in our 450, 450 Plus, and 450X owners together, so we might not have time to answer all your questions. However, to still ensure that the top questions get answered, we are opening this thread, where you can post your questions.
Some rules for the thread to be effective:
Each question has to be asked in a separate reply.
Please like the question you want to be answered with the ‘’ button, to avoid duplicate questions.
Please use this thread only to ask questions and not for discussions.
We will be answering as many questions as we can from the most liked/upvoted questions in the time slot allocated for the Q&A round. The remaining questions we will answer after the event as a summary.
I remember @swapniljain mentioning in an interview that plan is to have at least one OTA per month. That’s how we all dreamt. Please keep that dream alive.
Belt Issue - What is it makes so unreliable to get exact belt tuning? Virginity of new scooter is gone once the scooter is given to the service with respect to belt. Every scooter is different. Hard to get satisfaction with this particular point even after many services.
Service: When can we see better service experience? Service log is still missing.
Connect Plan: Can we get guaranteed/assured Connected Service Plan? Till then whether this plan fee can be reduced? Especially for 450 owners many connected features hardly work - be it navigation, ride statistics (featuers are not enough to improve driving), remote monitoring and push location (it works once in while only)
Charge Adapter as accessory: Can we get a charger adapter for non-ather charging points? With growing other charging providers, this would help in great extent.
450vs450x- is 450 of lesser interest these days? These days we hear less on 450 on OTA and feature enhancement
Push Location from Google Map to Ather App: Most of the time it struggles to push. This is more evident if I push unknown location (say with just longitude and latitude) to Ather App. Once I ended up 13 km apart from destination which is totally in wrong direction.
• A feature to auto turn off motor when side stand is engaged.
• A open boot indicator on dashboard and mobile app since closing the boot in 450x is a pain .
(Maybe dashboard showing message boot open even after we turn off the key for a second or two )
• and not to forget missing places on inbuilt navigation and performance fix on warp mode PLEASE.
Possible to come up with performance upgrade accessories(eg:4.5kv motor, 3.5kw battery, high torque rear pulley assembly, performance tire, custom ride mode)
When will the Anti-theft feature be enabled in 450X?
Performance of the warp mode is poor(initial torque) after the new update 10.1.1 could Ather fix it?.
Customized warp mode upon agreement (to customers who agree with Warranty void agreement)
I have some issues with the bike and dashboard software
Bluetooth connectivity should be smoother ( we don’t need to open an app to connect our phone to scooter similar feature is available on my Ertiga where I don’t even have apple or google car play system )
Side stand tilts the scooter very low always scare to park the bike in public parking areas
Many issues with Map feature on dashboard
It shuts off while still open, gps sensor is working poorly
There’s a lot of tiny bugs in the software …like sometimes the charging display won’t exit even after the the vehicle is disconnected from the dot , glitches on the starting display,etc. Will these be sorted over time?
Will there be a adjustable rear suspension like adjusting dampness to soft medium or stiff,
Will there be any more software improvements for 450s
Is there be any chassis upgrade to support rear ladies foot rest
And the biggest question will there be a better rear view mirror