Hi
I own a 450.
My Ride Statistics have not been updating since Feb 2021 when the Vodafone SIM was changed to a BSNL SIM.
The app shows my last ride on 08 Feb 2021. The app also shows data synch a few minutes ago. So I am not sure where the problem is.
It does not appear to be a data problem because I did an OTA update today to the latest version 4.3.938812.
I logged in through the Ather site but there also there are no ride statistics there also after Feb 2021.
I have booked this complaint many times but it has not yet been resolved.
Why does this message saying âlocation access requiredâ show up even though Iâve already granted all the permission permanently to the ather app.
From last month I used the app to view forum posts write something there . if am reading some post and switched to portrait to landscape mode app came out of that post.
also switching orientation popâs location permission everytime . I think app crashed when we switched to orientation.
I have newly purchased Ather 450X last week in Hyderabad, i have 2 mobiles which are having Android version 10 in one phone and android version 11 in other phone.
The phone which is having android 11 is giving me same issue. When i open the app, it is prompting me for Location Access. All the necessary permissions were allowed for Ather app, still it is prompting frquently. Once we click ok, it will go and again if we close the app and reopen it will come back and prompt again. Also, if we turn the phone to landscape mode, it is prompting again and we need to click ok button for 3 to 4 times. we are getting irritated because of the continuous notification even after giving permissions.
The iOS app is so outdated compared to the Android. The maps doesnât work. No much information compared to android.
Also the forums always get logged out.
on the notification shade is off.