Team my app stopped sync for the past 5 days I tried uninstall, log out & log in, switch on & off my Ather. Please help
It’s a known bug and it has been reported by many several times.
Same issue for myself for the week
The iOS app is so outdated compared to the Android. The maps doesn’t work. No much information compared to android. Also the forums always get logged out.
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iOS no sync issue after 10.1.2 updates.Sync happening every 15 minutes.
Mobile app gets updated but not screen rotation bug fixed.
When we are reading a post and rotate the screen it comes to home screen . @abhishek.balaji I thought only the geo location error is fixed. Rest all the same.
Also cannot renew the subscription through the app it looks like dummy logo.
Vehicle colour also not update. For 450x in the dash board.
Some one initiated redisgning of ather app . I don’t know how he get data from ather . Anyway intrested people update your requirements. May ather hire him if he did well.
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Anyone has any idea on when is the ios update coming up ? I see different iteration of android app but no even a single update on ios. Would be glad if the timeline would be made available.
I am using both, android version is better
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Hi @abhishek.balaji got 4.0.9 update and the first thing I noticed is this.!!
The actual distance between these two destinations is oddly 0.7kms and definitely not 24.5kms 
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Have you used the vehicle for 24.5kms in the last three days? If yes, I feel that for some strange reason it has not split the multiple rides and has cumulated everything as 1 single ride. The ride was ended after 3days and 16 minutes. The ride has started on 23rd May 09:01 from 53, Alwarpet and has ended at 26th May 09:17 at 15, TT Krishnamachari road.
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@abhishek.balaji Problem noticed. Cannot mark favourite place on mobile. app like could do it earlier.
You travel like an tortoise so that you can able to pass 24 km in 4336 mins or 72 hours or 6 days . Also average speed is -3km/h no one can attend this speed . May be you are a time traveller so that you can go back to the time. You may apply for Guinness record book . With Ather proper proof.
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Now to think about it, I went on for a ride on 23rd May to visit a nearby grocery shop (as per the address in the ride stats) and for a long trip around 18~20kms and I left the scooter on complete shutdown because of the lockdown situation in Chennai. On 26th I had to start the scooter again to visit the same place. To sum up, I did trips on 23rd and on 26th and now I think the odo is correct 
but the ride stats for the remaining rides are missing.!
Ather 450X! the ultimate time-traveling machine. 
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So sad bro. So that I think what if they create a software free scooter. Like the mechanical odi meter… Kind of. Most of their bad profile will wanished. Or recruite a high standard software team to develop their software.
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Absolutely, their software developers are really bad at their work. The biggest issue with their so called “smart” features is been painfully inconsistent. I have given up on several annoying bugs that keep coming back. Now, I just drive and don’t really bother about anything else. My issues:
- auto cut off indicator is hit or miss
- maps dont want to come up randomly. Navigation resets or disappears.
- chargers appear randomly on the navigation screen. They should be available on the dashboard all the time. Another hit and miss
- charging notifications. Yeah, but what should I do about it unless I can act upon that information? They have to enable smart charging that includes - start/ stop charging remotely, scheduled charging, user select charging level
- annoyingly loud dashboard fan noise
With love Ather Owner
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I too experiance charger apperend in the dash board even after removed the charger . I need to reset to come out of the screen
Also add app verison and atom version while posting problems.