My vehicle is at Siliguri service centre from last 10 days for belt change. Service centre manager has no idea when they gonna receive belt.
With in 48days…
Have you had an accident ? If so the brake rotor must have been bent.
No. I haven’t.
Actually they should have a spare Ather to give out. Some car companies do it, at least two that I know. Volvo and the Benz.
Earlier They did, Giving Loaner Batteries But Now Market is Big. They cant do it for All
Hello Arun I was referring to the entire scooter as opposed to a loaner battery. Especially for those Atherites where the SC is keeping their Ather for inordinate lengths of time with no communication and / or in cases of accidents etc.
And they come to the forum looking for help.
So for eg ; let’s say the Benz goes for a service and it is a major service exceeding a fortnight then they themselves give the latest Benz so that you don’t have to buy a brand new car till the current one is getting serviced.
Similarly those who don’t have their vehicle for over a fortnight will be restricted. This is with respect to those who don’t have a team of drivers and/ or maids 24x7 , have professional and personal commitments , and maybe have to travel a great deal.
It will be a tough call for them.
Yeah Cheryl I understand your Point. But We can’t Compare a Well Established Brand like Mercedes with Growing Brand
The Concept is Good, But It will take Sometime to Implement in Real Life
FYI community members, Mumbai service centre are charging approx 850₹ for the 5k incremental servicing. I believe this is costlier than others locations
Nope, Earlier It was General Service and Water Wash + Polish Separate
Now In Periodic Service They Charge 850 for General Service, Water Wash and Polish Together
There ware some loners given right ? Who had battery issues ??
Yeah But Not Everyone can get it. These Days Number of Vehicles vs Loaner Battery Available is Very Very Less
Yes, in Mysore it around 767rs
I looked at someone’s bill last Saturday it was 850 for general service and 200 for waterwash+polish. I didn’t pay the extra 200 cause of the “Express day” benifit.
Have they discontinued service packs? I’m trying to buy it but redirects me to road side assistance. Is RSA and service packs clubbed ?
Yes. Service packs were discontinued long ago. There is a news going around that new services packs will be launched within few weeks. Hope its true
Is your service advisor trained to handle service? I informed your advisor about a puncture before I left Ather for service and I received the bike in same condition. So what service is provided by you? Just water wash?
To whom you are addressing this ??? I think you should direct your anger towards SC. Escalate within SC.
What is the next step when this doesn’t work? Dashboard is dead, second time in less than 6 months for a 450 S I purchased in June.