Had a hour+ unfruitful conversation with service manager at JP nagar ASS.
Ather will nit sell you grips, if you do change them it is considered as damaged and voids warranty.
They even advised me to change the assembly ti get the new grip at 3000rs and claim insurance or out of pocket.
The argument was the sensor will get damaged when you replace the grips.
Not sure why Ather doesnt sell this small wear and tear part and replace it at authorised service center. Is this a way to make you spend on the entire assembly.
In the interest of other owners not going through the same ordeal. It would be better that this Terms and conditions be called out. Being scammed like this make me want to stay away from all startups