Yes, exact same thing happened with my scooter. @smridhi.kalati Ather is now giving ola vibes with all these stupid software issues even after so much time of buying the scooter. A software so buggy that even a new software update can’t be installed
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This is no ola vibe. Failing to update isn’t being ola. Rendering your vehicle unusable is being ola. Have patience. You’ll get it soon. Don’t rush for updates.
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Same thing happened and I raised ticket now I got update and installed successfully
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Today morning my Rizta Z 3.7 kwh recieved an update but it got stuck inbetween and not updating so i restarted the scooter. After that I went to the service centre and they have updated manually (flashing). From then the scooter was behaving weird. First it had an issue with sund of turn indicator and then I have again restarted the scooter so the problem went away. Now none of my features aren’t working like zip and smart mode, skid control, regen, magic twist, auto hold, guide me home lights, bluetooth etc and also my range is showing 1km even on 20% or irrespective of battery percentage. Even when charging it’s showing 1km range on scooter and on Ather app.
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TPMS still not showing up in dashboard. How long we have to wait I don’t know.
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Finally after restart TPMS value also started showing up in dashboard
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Try to reboot it, if it still happens it might be battery problem. I had same issue it kept rebooting and many times it didn’t start.
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Try restarting it again and if the problem persists show the service center, might be software issue.
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Hello everyone, Even i m getting message “Factory mode remove before sale” after yesterday’s software update on my Ather Rizta. Any clues on how to get this sorted?
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Visit service centre.
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Hi, Chaitu! Thanks for reaching out. We’re here to add some troubleshooting magic to your Ather experience! Share your Case ID or registered contact details via DM, and let’s embark on this journey together with optimism and determination!
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Second phase,update not availability for my rizta.
When i got
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Hey Amar, we understand the importance of a smooth experience, and we’re here to make things right for you. Could you please DM us the Case ID of your concern raised on the Ather app? If you haven’t yet, use the “I have an issue” option in the Support tab.
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in my Rizzta Bluetooth is not active, since purchase
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Most of us got AS6 update which enabled Bluetooth on Rizta. What’s your atherstack version.
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Desr Ather support team
My ticket
100816525
2nd phase update not happened
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Hello,
I have not received Ather Rizta Ping my scooter update yet.
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No mine is working fine in Rizta… Try to Restart scooter
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Hey Harsh, we’re all revved up to help resolve this for you! Could you please DM us the Case ID of your concern raised on the Ather app? If you haven’t yet, use the “I have an issue” option in the Support tab. We’re here to make things smoother for you.
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Thank you for sharing the details, Amarnath. Rest assured, your concern has been escalated to our relevant team and they will get back to you with an update shortly.
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