I have this but mostly network issue it seems. Whenever in proper coverage syncs properly
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Recently I see the syncing frequency reduced and I think it is intentional to reduce battery drain when rizta is not in use.
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For some reason, the Bluetooth song options won’t disappear even when I’m not playing any music or have the music app open. It shouldn’t be visible unless a song is actively playing on your phone. It’s been a day, and after several drives, the song still shows up. If I accidentally press the center button while driving, the song starts playing regardless of whether headphones are connected. Has anyone else experienced this issue?
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My RiztaS also having same issue, even sometimes its not updated the trips too and if try to search in app for how much we ride today the data isn’t match.
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Around 5 days
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Got the delivery of my vehicle few days ago! But still my bluetooth feature is not working?
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Hi @smridhi.kalati, It’s Been 1week got over few options are not available.
- Bluetooth is off in Rizta and cannot pair with mobile.
- Ping my scooter is not available
- Unable to upload documents from Ather mobile Android.
- Experience center is telling, we have to wait but no ETA?
- What’s the ota update version which fixes all these.
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I am also having the same problem as above
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Using a rizta, saw Ather450x on my App, on the incognito mode notifiaction.
The screen was stuck while driving had to give an ign cycle. Hope somebody is seeing this will try to raise a ticket in app.
PS: The app has latest update
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@smridhi.kalati We are at the end of September, yet no news of any update. Theres a lot of issues with the current software in the rizta, even the tpms support which was supposed to come out in the first update isnt working with the scooter. Could you please provide any news as to when this second update can be expected to roll out?
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There is not fixed time of getting the updates. As the EC told you , you need to wait until your vehicle receives the update. Only then you will be able to use Bluetooth. Ping my scooter wii be enabled after 2nd OTA update which we all are waiting
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how to access the live location sharing ?
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What’s the range you guys are getting with Rizta z 2.9?
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Did anyone of the rizta owners got “Ping My Scooter” Feature?
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Close to 100 on smart eco and 80 on zip
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Today is the last day of September and still haven’t received this updated.
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It’s the experience they give don’t worry get used to it.
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Both Bluetooth and live location sharing not available in my new Rizta S dashboard. Available in mobile only.
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Mobile app also not working properly. It always shows “your app is outdated”. I have uninstalled the app and reinstalled three times. But no use. Charging will history updated only on next day. It not give the charging alert at the time of charging also.
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I just got minor Dashboard update today for Rizta z.
- Bluetooth is enabled. (I see wrong name 450X instead of Rizta however)
- I see “Twist” highlights on dashboard when I reverse the liver on scooter.
Not sure what else they’ve added.
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