Charging without crowding

@abhishek.balaji Is app necessary to have to initiate charging? If a family member needs to charge and they don’t have the app installed, can they charge as long as I have enough balance in app?

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Anyone can charge using your scooter until you have balance in the Ather app wallet.

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Is this the best solution for avoid crowding? Why can’t you put fine after 30 min of full charge. That way people will be more mindful with time

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Charging at public place should not be more than fuel based bike. Otherwise what’s the point of electric vehicle?

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Ather is not crowd funded I hope, so asking more fund from existing customer is immoral act. As an individual when I decided to buy a electric bike, I weighed the cost of 1 time purchase vs recurring cost and found Ather would be a better choice. Providing quality to its customer is Ather’s responsibility be it battery or body parts as it will helps them in their over all sales and business. If they can’t manage that, they don’t deserve to survive forget about excelling

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You guys done a trial run for this and most of the feedback given to you guys were to stop Charging for time taken and implement charge per unit scheme. So what was the use of feedbacks?

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Bro when u purchased scooter if in winter December than it will be free according to offer

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Yeah but u know many grid are slow it takes lot time u will se your self Try charging for 5 mints and take note how much it takes to charge for every one mints And try at other grid And if possible try starting with same percentage level U will get result in some grid it charge less fast So unit is good idea or els take km wala cost Means if u want say 15 km charge And your Ather shows 7 km in (eco) mode Pay 8km ka charge

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GST percentage ?

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I am not sure if I see charging costs as a ‘fund’, frankly. By that measure, we paying for petrol for our non-EV 2W is also an act of crowdfunding, I guess?

I think many thought they had discovered an unlimited energy hack in Ather wherein they assumed they’ll keep charging at public grids and never have to pay a penny for transport after the initial purchase ideally. In fact, what Ather did as a penetration technique by giving free charging somehow convinced people that the grid was less of an emergency option and more a permanent source of free electricity. (I am assuming that’s why many delivery agents also bought one, hoping to leverage this to the maximum). I mean, that is just bad math if someone assumed zero charging expense when they decided to weight the pros and cons of buying an EV. This thinking had to change sooner or later, and that’s what is happening now. No EV company anywhere in the world gives free charging for life. They all only had this scheme for the first year or so, and then moved to a paid model.

This actually brings me to the other point. It is frankly baffling to see people complaining that Ather somehow “suddenly” changed its plan, especially after they recently bought their scooter. What they don’t realize is that while they might have come into this ecosystem recently, this plan was in the works for about 2 years now and the company was actually just pushing out the inevitable in order to encourage adoption. So in no way was the change out of the blue, and it was nobody’s fault that Ather’s version of Gruha Jyoti scheme ended just after they got an Ather.

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I agree to the point that there is no free lunch. And that’s why we paid the premium price compare to other options in the market. Problem is they way they have marketed their opportunity and product. First illegally they charged for portable charger. Second they themselves setting the charging price on the name of removing crowding from Charging setup.( there are various means to do that)

As in case of fuel based bikes, government doesn’t give any subside even it’s made in India and second petrol prices aren’t controlled by the bike companies rather it’s a derivative of market.

Even if Ather has to charge, IMO, they should state the real reasons and in a phase manner with proper announcement should have done that.

It’s very clear that they become greedy to recover the lost money due to government order of refund.

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This is very unfortunate incident when buying a scooter your salesman told that you can charge for free up to one year on Ather Grid but if you suddenly charge like this now it feels very cheating.

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That’s not related to grid in any way though

Electricity prices are not controlled by Ather either. The Ather Grid is meant for OCCASIONAL TOP-UPS, not daily charging. If TVS comes out with a special kind of petrol that is NOT ESSENTIAL, but a QOL improvement then they’re free to charge whatever price they find appropriate. If you’re not into the special petrol then feel free to refuel at the normal price from a normal pump! (ie charge at home)

The real reason is that they’re not an NGO, they’re a business, they’re here to make a profit.

No actually most of us owners have been requesting Ather to make it paid way before the subsidy fiasco, because there a lot of people misusing the Grid as an ‘Unlimited Energy Hack’ (@harshithbhat goood one lol) and they had zero respect for other users who intended to use the Grid how it’s meant to- for top ups.

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If you read the quoted part below you can see that’s exactly the point. To avoid people using Grid chargers as their primary charger. To stop people hogging Grid chargers and not allowing users who need the charger for an emergency top up.

This doesn’t even make any sense. You can troll all you want but stop using the Grid as your home charger and use other alternatives and you’ll save way more money.

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If Ather want to reduce the crowd , you can charge a reasonable price for charging… But 1.18 rs per mins not seems reasonable it seems that nobody want to use Ather grid… And here in Tiruppur Ather grid was dead slow it takes more than a hour to charge 50%… If I want to charge my 450x I have to waste my time and I had to spend more it’s does not seems useful for me… It’s just a useless service… And I bought a vehicle just few weeks ago within this time Ather is charging money for it … I feels like I paid 1.75lakhs and does not get any benefits…

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@abhishek.balaji - in Trivandrum, Kerala there used to be 8 charging points when I bought the Ather 450X. Now there are only 4, and one of them is always out of order. There is always a queue at these points. Why did Ather reduce the number of charging points in Trivandrum?

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This doesnt sound like charging without crowding, this sounds like penalising being an Ather user.

One of the reasons for high costs in Ather bikes was said to be the fast charging network setup. we agree the operating costs are high and premium was coming for fast charging but 1 rupee per minute isnt just right. after all Ather is all hi tech and driven by AI why can you charge by kWH?

Just last week when i was waiting for a guy to finish his charging so that i can start. he had been really annoying that he wasnt happy with 75 or even80 km mark on his display, he wanted the optimised charging system to say complete. and i waited for 20 minutes from 76% to 79% and even with 82km on display it was in 79 % for almost 5 minutes when i finally asked him if he couldnt let me charge up - i was at 20km and ineeded only 20 - 30 minute charging so i can drive another 50km back home. (this guy says he stopped charging at home totally after a friend suggested it. they only charge at Ather grid) What i am saying is i am going to need the charging no matter what - a ride to chennai and back is easily 120-130 km for me which the bike wouldnt give me (dont suggest riding at 30-35 km that is not the reason i switched from okinawa to Ather) and charging by minute feels like ola and uber charging for waiting time during traffic. either let charging happen fast like it used to or charge us by the kWH.

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If you want to, you do have all the software capability - you should charge us less for 0 to 60 and then charge us more for 60 to 80 which is slower. In that way your logic to make people use fast charging only for quick topups. this way people who are running out of juice, who really need the topup will pay nominal fee and those who want longer range can pay more.

also you should stop optimised charging in public charging spaces, charge 1 rupee per minute for 80 to 100 % - that will make sense. only people who need that extra range will pay the premium price if that is a necessity for long ride.

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You should check is charger is locked or not, Still the problem exist Report the grid in app they will fix it

AS YOU KNOW Ather GRID CHARGE AT SPEED OF 1.5KM/MINUTE FOR 0 TO 80% AND 80 TO 100% 1KM/MINUTE

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This… is exactly why ₹1/min is needed. Now he can start complaining on the forum about the high costs and hopefully go back to charging at home as that is the best value for money.

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