Atherstack Borg 10.2.0

Long Ride/ Atherstack Borg 10.2.0 feedback:

My friends and I decided to go for a long ride to Mhow from Indore( 70-75 KMs approx). I started the ride at 100%. We rode 11-14 KMS on eco mode, majority of it on ride and dashes on sports/warp mode. The scooter ran 61.1 KM with 8 KMs of range remaining. Being an aggresive rider that my friend is and a lots of dashes, some sudden braking etc etc, we managed to complete this ride without charging at the Grid. We even used maps for a bit, though we knew the route :stuck_out_tongue: . My friend had some issues with the range of the scooter ( he wants to get an electric) and a mirror issue but overall had a great experience. The other friend who was riding Jupiter, was behind us all the time. :joy: Coming to the OTA feedback, I haven’t faced any issues. I tried the Theft Detection, it worked. Ride syncing is smooth. Yet to test bluetooth, which I will do tomorrow. I haven’t faced maps issue( other than the alignment and it being slow). And in two months of ownership, I have faced dashboard blank only once. That too it came on automatically while I continued my ride. The experience has been great.

I know that some of you are not having great experiences and this is not a post to justify Ather but just wanted to share my feedback too. Everyone can have different experience and is titled to his/her own opinion.

Just adding ride stats for those interested:

PS. I’m the efficient rider. :sunglasses::stuck_out_tongue:

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Ok so here is the final result of the testing I have done post the update. In addition to the previous points and range screenshots, below are a few more.

  1. App is not syncing Trip A and B data, Battery percentage. My scooter is at 1% or resting in peace by now but app still shows 74%. Screenshots below

Also refer to the screenshot below for Trip A &B issue.

  1. Managed to achieve 93 kms with 96% battery. As shared earlier lost initial 2% after charging 100% and starting normally. It was not even shutdown. Then another 2 percent in the evening before last trip. Some flyovers during my trip also so battery range did get affected. Efficiency of 25 Wh/Km with a cruising speed of 50-52kmph and sometimes 80+kmph for a boost of 5-6 seconds.

Hope to get a resolution to these issues soon.

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App sync isnt working!!

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I had to reset my dash i.e both brakes + power button atleast 3-4 times to make it work. Also logged a ticket to support team.

Me too… last synch was today morning 8 am… more than 12 hrs. But synching Rides stopped. @abhishek.balaji I don’t understand the issue as odo, saving tracker & battery percentage is synching perfectly but rides are not synching so I assume that its not connectivity issue. If its app issue then its very high time that it is not yet solved. App should be changed to add additional option to synch data with scooter via bluetooth when phone is connected. So either way will work and we may hope to get seamless ride logs… Also, I had requested many times to give user ride log export to xls file. Please think about it You can add manual / force synch button in dashboard menu…

Do something but do it fast and make our subscription worth spending else extend our subscription expiry till all these problems are solved.

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A post was merged into an existing topic: Ather Labs feedback

Till now only once it worked by fluke and tried all possible ways to make it work it dint no alert while moved

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Since the auto dark/light mode option is here, how long will it take for Ather to let us know about about battery SOH data. With more Athers on road than ever, there should be enough data already. @tarun @abhishek.balaji

Alright, real life scenario of Towing alert. Toothless was moved by a garbage truck guy. I immediately got an alert. I walked up to my bike and helped him move it properly without harming it. I am happy with that alert feature. :heart::ok_hand:… Now get me the smart charging…!

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It’s still not working for me. I tried moving the scooter but didn’t get any notification on my phone. Maybe it will get refined over the next few updates.

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10.2.0

Features added

  • Theme: black to white to black

Features broken

  • Sync
  • maps
  • Dashboard restart
  • Mileage drop
  • Increased efficiency and decreased range

I have told this numerous time, decrease the number of patch to be released. Release just 1 patch in 3 months but stable. Release a broken patch knowingly, work on the same patch to fix the glitches and bugs for next 3-4 months. This is what ather software team does.

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Am missing 10.16 :pleading_face:

Yup after I got my vehicle from general service they updated the software 10.2.0 beta to stable version.

This resolved few things

  1. Receiving Tow and movement notifications now.
  2. Bluetooth getting connected properly.(For iOS only, Android don’t ask me I leave it for imaging my troubles).

Now the real part as @Prateek_Kumar mentioned.

Fails or degradations:

  1. Maps again not working properly (10.1.6 will is best I don’t know why again it was messed even bluetooth connectivity for android is awesome in that update.)
  2. Sync (now some times it updates all the rides at the end of day or some times it take days).

Things I couldn’t asses for now.

  1. Range and efficiency ( I drove the vehicle for some time a little reduction but not significant as belt tension and all fixes were done I feel my vehicle little stiff after service so might take some more time to assess. My friend is using my vehicle for few days now so his driving is always 70 in eco mode even before so can’t comment based on his driving).

  2. Dashboard restart (I didn’t face that issue however screen is going grey many times comparatively. Though getting maps back but missing turns many times due to this issues. When it go grey will stay for at least 30s.)

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Lot of things messed up with latest update. here is what I had to posted on another thread.

https://forum.atherenergy.com/t/new-ota-10-2-0-202138/27116/16?u=praveenraot

Bluetooth connection was smooth and worked well on a 8KM ride.

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Today I tested the range and I got 100 kms for usage of 96% of battery. Still I will get another 4 kms for remaining 4 % of battery

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What was your speed ?

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I have been getting good efficiency in Sports mode. Not so in Ride mode though. Which mode did you use? These are two rides I did today with pillion on Pune City roads with fair amount of traffic.

I am facing range issues! Range is very low. I am getting like 65 kms range in eco. Driving at top speed of 45 in eco. Also warp mode is never like earlier i feel.

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