Ask an Ather Owner!

[asijamohit (Mohit)]

@raghav.srinivasan

Not advised to leave vehicle under hot sun

Do we need to take similar precautions when ambient temperatures are around 44-45 celsius?

[raghav.srinivasan]

The recommendation is to avoid direct sunlight for long durations. 450s have run a full summer heat wave in Chennai without problems.

[jeetash]

@raghav.srinivasan

Have PPF on all the panels. Go for Xpel or other brands that don’t yellow. Mine (3M) yellowed and I can notice the difference in color.

Can u please tell me where u got it done and how much it cost bro

[Suraj_madhu (Suraj M)]

@asijamohit

precautions when ambient temperatures are around 44-45 celsius?

The temperature will affect the battery degradation but there’s nothing that can be done about it. The issue I’ve faced is, parking under direct sunlight repeatedly, melts my hand grips and makes it unusable. Ive burnt through one grip and the other is also started to give way, even though I’m making a conscious effort to not park under direct sunlight.

[rajeshkav]

@gau_s

Though in my city (Mangalore) I may not get the scooter anytime soon. I want to know is there any rental company that you have experienced for says 2-3 days before making the purchase? In a 15 min test ride, there is only so much you can make out. Example my electric cycle (not a good comparison) struggles to climb steeps that is more than 8% gradient and my city is filled with 8-12% gradient all over. Has anyone take the scooter to Nandi hill (last couple of turns did u have to use mode above sports only or did Eco mode work?)

@Abhishek , has driven his 450 to Dharmasthala and Kukke Subramanya too. 8~12% gradient is nothing.

[surakshdas.66 (Suraksh Das)]

Hi how do you upload the documents on to the dashboard through your Ather App? I don’t see an option anywhere in the App.

Is it necessary to have a connect Pro subscription for the above feature?

[hemanth.anand (Hemanth H A)]

@surakshdas.66

Hi how do you upload the documents on to the dashboard through your Ather App? I don’t see an option anywhere in the App.

In the profile section (last icon to the right) of the app, just below ‘ride statistics’ menu, you’ll find the ‘documents’ menu and you can upload the documents there.

Is it necessary to have a connect Pro subscription for the above feature? Yes Connect pro is necessary for this.

Why is it neeeded?..is answered below

@abhishek.balaji

1. Why is document storage part of the Connectivity plan?

Any feature that requires interfacing between the scooter, app, and the cloud requires a connectivity plan. The dashboard doesn’t pull the documents from the cloud every time but requires connectivity as it is periodically updated. These features will be turned off when you don’t renew your subscription, hence you were not able to access the documents stored on the scooter. You’ll also find that the document storage is part of the new Connect Pro, and not the Connect Lite, for precisely this reason. This information can also be found in the FAQs, in the Ather subscription plans section.

[help.shareknowledge (Prasanth Kumar Vinakota)]

Are there any guidelines posted anywhere about how to ride efficiently? I am looking for them. I am not a technical guy, I don’t know what is this wh and all, is there a clear explanation posted anywhere to use and drive my 450x efficiently.

[rajeshkav]

If your question is on better range, then here it is…

How do I get better range(mileage)?

Variables that affect the range are Road gradient Sudden acceleration and deceleration Tyre pressure Road surface conditions Load on the vehicle Maximizing the range- Best Practices Accelerate slowly. Make a conscious effort to accelerate slowly from rest on the go. Watch out for Red aura and avoid. This puts less stress on the motor and battery. Accelerating slowly uses less power. Coast as much as possible - Use the inertia of the vehicle in motion as much as you can. Maintain constant sp…

[kotteeswar25 (Kotteeswaran M)]

What is meaning of model name 450 and 340?

[acorreya (Adrine Correya)]

340s and 450s was like 450+ and 450X when ather first launched.

[arvind_nair (Arvind)]

I rem @swapniljain saying that the naming was related to the capabilities of their respective motors (something to do with it’s output I think?) . I guess they have just decided to continue with the 450 brand now that it has caught on.

[aejain2005 (ELANGOVAN JAIN A)]

If below 25KM then only will change to Eco mode

[hemanth.anand (Hemanth H A)]

450 was named 450 because it had 4kw motor and 50A battery. Same for 340…the specsheet showed 3kw motor and 40A battery when it was launched

[ab.pune (AMOL BHALERAO)]

Can you please explain as to why the range in Kms per charge varies from ARAI vs Actual. 116 to 85 is approx 27% variance. which is way too much. Atleast, it should show 116 on 100% charge and then reduce the values based on range affecting factors. But do you show it as 116 Kms on full charge? Appreciate response.

[kumar.uppaluri2 (NMPK)]

The ARAI figures are based on the test tracks not based on actual road conditions and traffic conditions. They test the vehicle with standards like a fixed weight fixed speed and with that how much distance it travels until coming from 100 to 0% of charge. Which is realistic only in ideal conditions. And we all know there will not be ideal conditions in real world.

Many manufacturers give the same numbers as in ARAI reports that was the reason the actual range will be lesser than said range where in ATHER is reporting the range as per the actual on road conditions which they have tested and the figures are arrived based on lot of data collected from vehicle as it has IoT features.

That is the reason many of us get more range than what they claim. The EV range mainly depends in how we ride and other physical conditions hence every one will have different numbers.

[ab.pune (AMOL BHALERAO)]

abhishek.balaji

I am sorry to say, but the answer is not satisfactory. why 27% of the range? how would you justify? Also if ARAI clearsn 116 Kms/charge, then why range is not shown on full charge as 116 Kms on dashboard?

[harshithbhat (Harshith)]

Actually, I’m a bit confused with your recommendation. Would you rather your Ather show a false 116 km range at 100% SoC and then rapidly drop kms falsely relative to your actual travel kms?

Also, the 27% difference is a question for ARAI, and not Ather, right? Because it is ARAI that is promising false range and Ather is instead opting to show the actual range instead of inflating it like many other EVs do.