Agree… It should be simplified
Ride statistics not getting updated in mob app. I do not see details beyond 11th April. I had mentioned during the meet on Sunday.
Does the Odo count get updated? Are you in the mobile network coverage range after stopping? Is your vehicle not in ‘shut down’ mode?
If above 3 are yes, then your ride statistics should get updated in the mobile app after 8-10 min of stop.
- I am in mobile net work and vehicle in my residence.2. Total KM is not updated (Odo meter ).3.Vehicle is not in shut down mode.
My mobile network is Airtel
So sorry to hear, suggest you to call customer care, +91-80-7676-600-900 (10am to 6pm)
+91 76766 00900*
How about being able to release some emergency reserve battery capacity (say 10kms for example) from the App?
Ather should show an error message visible in the app when the charger fails.
That way we know what the issue is other than just a “Red light” from the charger.
A log in general would be nice.
10/05/2019 - 07:05 : Home charger plugged in, [Charging]
10/05/2019 - 07:05 : Battery capacity at 40%
10/05/2019 - 09:10 : Charger removed, gained 45% battery capacity.
10/05/2019 - 09:10 : Battery capacity at 95%
10/05/2019 - 12:30 : Traveled 23km, used 30% battery capacity.
10/05/2019 - 12:40 : Ather grid charger plugged in,
10/05/2019 - 12:40 : Battery capacity at 65%
10/05/2019 - 13:20 : Ather Grid Charger removed, gained 30% battery capacity.
10/05/2019 - 13:20 : Battery capacity at 95%
10/05/2019 - 18:55 : Traveled 27km, used 33% battery capacity.
10/05/2019 - 19:00 : Home charger plugged in, [Error 208 - Charging failed due to grounding problem.]
Such a “History log” of everything our vehicles and charger does would be a great thing to have.
Can we get more data? Like:
- graphical representation for efficiency in a certain period of time
- most efficient day of the week
- most efficient time of the day
- layer the speed and efficiency data on top of the map of Bengaluru so we all can see what the average speed and efficiency is in areas of the city?
Rather than enabling or disabling the real time efficiency its much needed when using maps.
Suggestion: I suppose Ather grid stations are also connected to network, so what if all users can know the status of a particular point if they press on it in Ather app check the status of grid whether it is charging an Ev currently, when will it be available and if other people can be shown if they are waiting to charge after it, so everyone can plan to reach the grid point based on it, simply we can reserve time slots or any other development like this in future if possible when the number of athers and ev on road increases
it is already there (Ather thought about it)
when a particular public charger is busy it is greyed else it I’ll show up geen on map
something like this
also provides info on how many are available at a particular location
Oops! I didn’t know about that, I thought it was an fresh idea but anyways other development can be made like booking a time slot in future but now it’s not required as first come first serve basis is sufficient and I know there are many other important things Ather is working on.
Kindly include the Regen percentage selectable option in the display and also in mobile app. Most need for me and other people who are braking more in their ride.
It would be great if we had the control, up to how much % to charge, in the app. In my case I like the regen to be active at most of the times so I would set at 85 and during night charging I would set it to 88 or close considering the discharge rate
The Ather forum according to me is the most active forum for both owners and wannabe owners. But today we have to navigate 2 separate apps - one for the forum which will be the mobile browser and second the Ather app for all other things Ather.
Will be good to offer the forum on the Ather app as well, under support. Will be easier to navigate and also more usable. And device notifications can be used more effectively.
After all Ather is not just a scooter but an experience and an ecosystem play.
@Shreyas another one for your backlog and roadmap
On the ather app , please bring a graphical visualization to ride statistics. For example - like on the apple activity app a set of bar charts to show the efficiency at the trip level, average efficiency, average speeds etc.
Just a cool way to visualize the data being collected and shown. I am sure the team is working on providing some insights as more and more data comes in from the users and this will be useful to provide invaluable feedback to the rider.
The list of Ather grid points that show up on the mobile app and dashboard seems to be in random order. Can you re-order the list to show the closest available charging points first along with the distance to the charging point?
On the map, show a range based circle with vehicle location as the centre. This will help riders determine how far they can cover with the remaining charge.