@tarun @abhishek.balaji big day is almost at the verge to become worst day…
I had mentioned several times when I called customer care that I am coming from Tumkur to take delivery and I will need both dot and portable charger. I reached delivery spot on time skipping my breakfast so that I dont keep your executive waiting. But I have to experience this.
-
Body panel was scratched by executive while taking out vehicle from the pool to demo area .
-
Delayed verifying if I paid for portable charger extra or not.
-
Delayed bringing the Dot and Portable charger to delivery area
-
Guess what the portable charger assigned to me was not available. So they tok some available portable charger and tried to give demo.During Portable charger demo vehicle switched off as soon as charger was plugged in. Service crew was called in and vehicle was diagnosed using their laptop not sure if they were able to figure it out. He left and I was told he went to get another laptop. By then another customer to whom the Portable charger was assigned came in and they were waiting…
-
When asked why we are not getting trial version for connect they say they are not giving it from December. But whoever got are enjoying it till 18th December.
-
When I asked Delivery executive about some sound while test driving the vehicle they say all vehicles that are put to great quality checks everything will be resolved after 100 kms.
Over all these nobody cares to respond on my concerns on timely fashion!
@tarun Can you now give some answers why I have to face all this for making prompt payment???