I wanted to bring up an important topic that has been on my mind lately.
Ather is not currently offering an extended warranty option for 450X, especially on crucial components such as the motor, charger, and head unit. This is something that has been bothering me, especially when I see other players in the market, like Ola Electric, offering comprehensive extended warranties covering these essential parts of their scooters. Extended warranties on scooters gives us that extra peace of mind. Their coverage on the battery, motor, charger, and head unit ensures that we are protected from unexpected repair costs, and it’s an added incentive to choose their products. This will also give better resale value for our scooter (Comprehensive plan from Ola Costs 4000 covers everything for 5 years or 60,000km)
I’ve recently also noticed a new player in the electric scooter market called River Electric. They are offering an impressive 5-year warranty on both the motor and the battery. This is a significant step in the right direction and shows their confidence in the durability of their products.
Now, here’s my concern: while the warranty on the battery is undoubtedly important, it’s equally crucial to consider the warranty on the motor, especially when you look at the market price of Ather’s motor, which is around 40,000 INR. Providing extended coverage on the motor would be a substantial benefit for Ather 450X owners and a strong selling point for potential buyers.
Additionally, many of us have been eagerly waiting for Ather to bring back the service subscription option. This would not only enhance the overall experience of owning an Ather scooter but also assure us of regular maintenance and support from the company.
Let’s keep this conversation alive and constructive.