I guess I’m the next victim to the motor cut off issue.
A few weeks back. I sent my scooter for a dashboard fix and they called me and said the firmware was updated and along with that my lock set has been changed and that I’ll be getting a pair of new keys.
The reason given was a lot of people had complains that while riding, the motor would cut off, and they found out it was because of a small key rotation issue.
Note that I never had this issue in MY scooter and they changed it as a precautionary measure. Which made sense at the time.
A few days back I was cruising at 45Kmph and the motor just cutoff and the whole scooter rebooted. I had to hold the break and the start button to engage the motor again.
Today morning. The same thing happened repeatedly for about 5-6 times. And i was riding on a smooth road. No potholes.
Hi is there any solution to tyre pressure loss ? Even after getting nitrogen filled for both tyres on 30/12/2019 within 5 days I am seeing drop of 4 psi within such short span of time. Calling ather customer care they told me to take scooter to tyre shop then call from there so that they can have chat with those guys directly. Isn’t this issue supposed to be covered under warranty ?
Same issue I face and I had to send it for a service and they told wire connection problem and also when I washed my Vechile there was static noise coming from the speaker
I was facing the same issue last month and this month it is a dashboard issue
It is going for sevice for the fourth time now
I am so done with @Ather.Team now
I have had such a bad experience with ather
Sorry to hear that. I too had similar issue but they have resolved now. Ignition key is the culprit.
If you are victim of this problem, please report this to customer care immediately as it is very serious issue.
I did and they told me to perform a soft shutdown and use it. And inform them if it persists.
Okay, but be slow for next 500 -1000 Kms and ride safely.
I have been experiencing a sound from the rear disc when I break. Its very similar to the sound you get when a stick comes in contact with a rotating wheel’s spokes.
Has anyone else experienced this ?
Not from rear disc like in your case but from front disc. Have sent vehicle for service for same reason let’s see if they resolve this issue or not.
Ohh, let me know what was the issue after the service
Today my ather450 delivery doesnot happen due to core major issue with electric motor and ather-team informs require to replace(also RTO, insurance update required due to motor change). It’s makes me great disappointed that too lately informed to me in interval of minutes before scheduled delivery time.
Sorry to hear about this, we’ll make sure you get your hands on the 450 very soon!
Many of the ather owners expressed their anger n frustration. I pity for them. Its a new company n needs time to stabilise. I am following the vehicle the day it was announced. I had covered 9450 km as on this date in 10 months. Barring few hiccups in starting n shutdown it shows pretty good performance. Cc team is comparatively good. I too had some issues, I hope will be sorted out.
Hey Guys,
Sorry for posting this late, But Ather contacted me after posting my Initial Experience,
They offered to replace the charger from scratch as they investigated and found out that the wiring was done using multiple joints.
They shifted the charger as per our requirements on 24th December 2019.
Thanks for the people in forum and Ather team for resolving this issue!
Clocked around 567 kms so far, facing 2 major problems other than the usual niggles…
When I tilt the vehicle and push the vehicle backward there is some noisy irritating sound coming near the front wheel sometimes (more frequent nowadays) Any idea why this happens?
Also rear brakes are always making noise whenever applied, This usually happens after 5000 kms in normal vehicles.
Should I raise a service request for this?
Yes, you can raise a service request to get this checked. Our customer service team will definitely help you out!
It’s electronically limited to 89Kmph on the dash. So 80kmph in real-life. But if you find a good downsloping stretch of road with a good payload on your scooter. You can let gravity give you a couple more.
Regarding my earlier post “Today(6th Jan) my ather450 delivery doesnot happen due to core major issue with electric motor and ather-team informs require to replace(also RTO, insurance update required due to motor change). It’s makes me great disappointed that too lately informed to me in interval of minutes before scheduled delivery time.”
You’ve replied without any update for next delivery date, as per my discussion with ather-team promised to intimate the delivery date within next-day (i.e 7th Jan 2020), but upto now there is no info from ather-team for my queries and next delivery date. After that also myself only following-up with ather relationship team but still no conclusion yet about next delivery date.
Is ther any option to cancel the complete order?
Hi, I’ve flagged this to the team and they’ll get back to you soon with an update.