Clarify if you are still riding as you ride ICE?? If yes, then you are achieving True range as per company expectations.
order id 9326 bought on 24-7-2019
1- the day i bought the vehicle the screen was not functioning properly , when asked, the executive said there will be coating on the screen which will become normal after few days
2 - even after 15 days screen was not working properly i thought of waiting for some more days
3 - from past 7 days the vehicle is not syncing with my app properly and the map is not working at all
4 - i sent several mails regarding this then my vehicle was taken to the service centre and they said they have replaced the dashboard
5 - next day evening the vehicle was delivered but the screen was still not working properly so i made the delivery person to take a video of the same and it was sent to mr karthik , and on the delivery note the boy has written that still the screen is not working properly (video has been sent by mail)
6 - after few hours the dashboard completely went blank , even after sevral times rebooting the dashboard did not work ( video sent to mail )
7 - as the dashboard was not working i could not know the available range and as vehicle is having syncing issue , the vehicle ran out of battery around 2 kms away from my house and i have pushed my vehicle to my home yesterday
(and as usual the banashankari grid is not working most of the time)
8 - after 2nd time service again the vehicle even in motor on position did not move ( video was again mailed )
9 - again the vehicle is taken for service , i should mention your executive mr nitin responded very well to all my calls
sir i m very unhappy with the product , its not even 20 days the vehicle has gone for repair twice and still problem is not resolved , now i have come to a decision that i will not be sending the vehicle for further repair please kindly replace the vehicle ,if u r in my place after investing 1.3 lakh rs if your vehicle is having replaced with the parts again and again will u accept the product
kindly arrange for the replacement
regards
abhishek jain
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If you have a backpack, you might not notice it - as the backpack will already be dark and wet.
Nope… I leave my backpack on the floorboard and I don’t wear a riding jacket too
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Sorry for the long silence… was on travel. Tyre pressure maintained at 30(F) & 32(R) as per Ather specification. Checks done on a weekly basis & have been using Nitrogen only so far.
Tried out a lot of combinations, week on week.
Slow rides, fast rides, hard accelleration, gradual acceleration(try best not to make the red appear), use of re-gen(reverse throtle) to the max possible and finally gave up.
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Hi @Ather.Team. can you tell me when my bike is scheduled for delivery?
I met with a major accident in my car last week in a highway while returning from a holiday thankfully I am fine. But my only mode of transport in the city is completely damaged. I need a new mode of transport now. Any way how you can do a faster delivery?
any advantage using nitrogen?, i have been using nitrogen for a long time in my cars, but due to frequent deflation of my tire in my ather , i decided to go with normal air .
That’s extremely sad. Thank God you’re fine. What really happened?
Suggest you to contact Customer Care by phone or email. Posting here, may or may not get attention as it is meant for Ather users.
Good to hear that you are safe., take care.
You may read these threads on your query on Nitrogen usage
https://forum.atherenergy.com/t/on-road-experience-bengaluru/680/131?u=rajeshkav
https://forum.atherenergy.com/t/on-road-experience-bengaluru/680/134?u=rajeshkav
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Thank god you are safe… Hope you get your scooter soon…
That looks horrible. Please don’t try to avoid animals if you think it’s not safe. Please be careful.
Just get in touch with Ather team via WhatsApp. Let me know if you need any help.
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Thanks. Whats the contact number?
9513588237 whats app number
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Thanks. Ill contact them.
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Hey Ather owners. Got my Ather 450 yesterday and loved the whole onboarding and riding it home experience. Kudos to the team!
Only thing that I didn’t like and was a bit cumbersome was the coverage area for the scooter connectivity. I had to stop couple of times to restart the system hoping that the network signal will improve. That didn’t happen and I had to rely on my phone navigation as usual.
@Shreyas , any idea when the network/signal issues will improve and riders will start relying more on the on-board navigation?
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