emphasis added.
FWIW I have the same issue, affects all the major cellular providers too.
What should we ask Ather to do about this ?
(I think) The indicated range takes whatever regen has added into account (but that regen adds only ~4% even when you are coasting downhill for 8 km IIRC, this thread for more info Regenerative Braking Tips! - #59 by rajkumar.mishra2010) see also Is it not cheating? - #202 by Suraj_madhu
5k+ km, no glitches in the scooter. What are the glitches you experience ?, can you list them or point me to the relevant thread where you have ?