Hey Everyone!
A very Happy New Year! The forum has been up for 5 months now and we have seen a number of great discussions on the product, pricing, subscriptions, deliveries and even new features. We have been able to loop back lot of this feedback to the product team. Some of them are also getting sorted via planned OTAs.
We want the forum to be a single place where you can find answers about the product and interact with other Ather owners, enthusiasts and us. Which we mostly have been able to achieve in the last 5 months. There are now owners, the ones who actually ride and experience the scooters and in a few months we will have a many more on this forum, allowing us to learn more from on-road experiences. We are glad that some of you have already been answering questions, new & old based on your experience with product. And do contact the customer support team if you have an issues or general queries - they are best equipped to resolve them quickly.
We are also incorporating some of the feedback that we got during our last open house - like having the common questions in FAQs and setting up a channel for owners to share very specific feedback on the product. These are small things but should help us keep the forum clean and focused on product related discussions. And also, for us to spend time and respond to new queries on the product.
We see this forum growing and also becoming a lot more active in the coming months. We are super excited about how it is shaping up.
To many more great discussions in 2019!