Internal updates - Ather 450X & 450 Plus

Hey folks,

With the announcement of the new cities, we plan to start operations in 2021, it’s only fair that we share updates on the cities announced earlier. Our plans to start operations in the 11 cities are progressing, but at a slower pace than expected earlier.

Just a few points that would be common across cities:

  • Experience Centers in the cities are under construction, but while that’s happening we’d be starting test ride experiences and deliveries.
  • Most cities already have a few Ather Grid points, we’ll be installing more points over the next couple of months
  • While we had communicated earlier that the Series 1 benefits would be available only for a month after your full payment is opened, we’re extending this to Jan 15 for Bangalore, Chennai, Hyderabad, Pune, Mumbai, and Ahmedabad. There were some on-ground niggles that have now been sorted out, and the extension is to allow those who held off on completing the payment to get their hands on the Series 1.

Here are a few updates:


Series 1 and Grey deliveries are happening at a blistering pace! We’re super glad to see many excited owners in Hyderabad get their hands on the Ather 450X. Our retail partner is also working on building the Experience Center out over the next couple of months, and we’d be operating out of a pop-up location. If you’re from Hyderabad, take a test ride if you haven’t already. Reach out to our retail partner in Hyderabad for queries on delivery timelines.


Test rides for the Ather 450X are in full swing, and payments are open for pre-order holders, with deliveries set to begin this week.


Deliveries have started and many enthusiasts in Ahmedabad have got their hands on the Ather 450X already! If you’re from Ahmedabad, drop by our retail partner’s location to take a test ride, explore the features, and drive home your very own Ather 450X.


Starting operations in Mumbai were harder than finding a good parking space :wink: The test ride 450Xs have reached Mumbai and we’ve already started test rides. Oh, our first lot of 450Xs are already on the way, with deliveries expected to start in the next two weeks. Construction of the Experience Center in Mumbai has already begun, and we expect it to be ready in January first week.

New Delhi

While our fingers are itching to have those in New Delhi avail the benefits of the state subsidy, New Delhi’s proved harder than other cities to finding the right retail partner. We’d rather take a little longer to find the right partner so we can ensure a consistent experience in the long term. While our retail teams are busy speaking to potential retail partners, we expect deliveries to start in New Delhi around March 2021. But, we won’t make you wait that long to experience the Ather 450X. Test rides will begin at an interim location by the end of this week. We’ll share details on the location so you can check out the 450X in person and get the Warp experience!


Test rides have already begun in Kochi with our retail partner, Palal Mobility Pvt. Ltd. If you haven’t had a chance to experience the Ather 450X yet, book a test ride slot on the website now! Some of you have been sneaking around the Ather Grid point and our potential location in Kochi, and you won’t have to wait too long. Deliveries are expected to begin in January 2021.


We’re working on finalizing the test ride location in Kolkata, and will share updates shortly. Deliveries are expected to begin in January 2021.

Do reach out to the retail partners in your city for information on delivery timelines, test ride slots. Check out

City Test Rides Accepting payments Deliveries Experience Center Ather Grid points installed to date
Hyderabad Available Yes Started Under Construction 10
Pune Available Yes Will begin this week Under construction 5
Ahmedabad Available Yes Started Under Construction 3
Mumbai Available Yes Started Under construction 1
New Delhi Available March 2021 March 2021 Yet to finalize Installations pending
Kochi Will start end of this week Will begin in Jan 2021 Will begin in Jan 2021 Under construction 4
Kolkata Feb 2021 Feb 2021 Feb 2021 AJC Bose Road Installations pending

The first set of Series 1 Ather 450X are on the roads in @Hyderabad! Here are the first owners who’ve been warping around the city:


Hey @Chennai,

We’re installing new Ather Grid points around town, sharing the list of Grid points that are installed, ones that’ll go live, and ones that’ll get installed in the next few weeks:

New Ather Grid points that are live:

  • Kriyates, OMR
  • VMR Square, Thoraipakkam
  • SPR Chennai Food street, Vanagaram

Installed, and will go live in the next week:

  • VR Chennai, Koyambedu
  • Chai Kings, Porur
  • M Street, Medavakkam

New Ather Grid points that’ll be installed over the next couple of weeks:

  • Little Italy/Mash Resto cafe, Besant Nagar
  • Kumaran silks, T Nagar
  • The Marina Mall

Hey @Hyderabad, three more Ather Grid points that went live in the last few days, bringing the count to 10 Ather Grid points in the city live currently:

  • DSL Virtue Mall, Uppal
  • Almond House, SD Road, Secunderabad
  • Almond House, Banjara Hills

And for those in @Bengaluru

Locations that are live:-

  • Sangeetha Mobiles, Chandra Layout
  • Smarttron Automations, HSR Layout

Installed and will go live in the next few days:-

  • 1522, JP Nagar

Ather Grid locations that’ll be installed in the next couple of weeks:

  • Little Italy, Sarjapur Road

Hey @450X-Owner,

We’re rolling out an OTA update for the Ather 450X and 450 Plus for early access. This release contains a few new features and improvements.

What’s changed in this version:

  • Series 1 UI on the dashboard for those with a Series 1 Ather 450X
  • A new splash screen for Ather 450 Plus owners

Bug fixes and improvements:

  • Improvements and fixes for navigation on the scooter, and pushing navigation from the app
  • Better syncing of docs uploaded on the app
  • Auto-brightness will dim the screen further at night to ensure a comfortable ride
  • And a few bug fixes

You can signup for the early access below:

Please note: This is an early release, where we are seeking reports of any bugs or issues. The stable version will be released to everyone once the beta duration is complete. If you spot any bugs in this release, please report them in the topic below [Will be added once the OTA is rolled out], so fixes can be rolled out in future releases


Hey folks,

After running at full throttle and facing a few last-minute course corrections (which our dashboards didn’t auto-reroute unfortunately), the Ather team will be going into Eco Mode (well technically Limp Mode) until 4 Jan 2021.

Permanently running at Warp Speed feels great in the short term, but can severely impact the quality and longevity of the team’s battery and health in the long run. You’ll be in good hands as our moderators will be holding the fort and will reach out to us in case of any urgent issues.

Hoping to get back to an even more excited community in 2021, without anyone secretly making plans to try and infiltrate the Hosur plant while we’re away.

Our Customer support, Experience Centers and Service teams would still be working (Don’t worry, they’re also taking off a little later) at a limited capacity, so your experience isn’t impacted too much.


Hey @450X-Owner

The experience of our dashboard and app for the early owners of Ather 450X and Ather 450 Plus hasn’t been great.

A shift to Android, some breakdown in communication between internal tools, corner cases missed in testing – the reasons are many but it doesn’t take away the fact that this is not the experience that you paid for.

We are working on getting an OTA out in the next few weeks which brings back stability to the dashboard and the app features. Till then, to be fair to 450X consumers who are on Ather Connect Lite/Pro plans, the charges for the period from your purchase date till the OTA rollout will be waived off.

We’ll communicate the mechanism of this waiver when we begin the roll out of the OTA.


Hey folks!

This weekend is special for everyone following Ather for a while, and for our teams as we open the Experience Center with our retail partners in Mumbai. This will be the first Experience Center outside of Chennai and Bangalore, with many more to be opened in the next few months.

The experience at Ather Space is a critical piece in the ownership process, and our Experience Centers in Chennai and Bengaluru have potential customers spending about 45 mins on average understanding the products and ecosystem. We can’t wait to start welcoming enthusiasts in Mumbai from Saturday!

Do drop by the new Experience Center in Linking Road, Bandra West between 10 AM and 6:30 PM on all days to get the Ather Experience.

PS: We’re hosting a small ceremony on Saturday, 9 January at 11 AM to mark the opening, so if you’re nearby do feel free to drop by to add to the excitement!

Ather Space, Mumbai

Plot No: 346/A, Ground Floor, Saffron Bldg, Linking Road, Bandra West, Mumbai, Maharashtra - 400052

Landmark: Opp Only Paratha Restaurant and next to colorplus showroom

Google Maps link:


Hey folks!

Were you one of the early supporters of the Ather 450X when we first announced the product exactly a year ago? Brave enough to pre-order without knowing anything about it? Trusted us to design a kick-ass, gorgeous Collector’s Edition?

Hopefully, the Series 1 scooter met all your expectations. But now the clock is ticking to get your hands on your Ather 450X Series 1.

For Bengaluru, Chennai, Hyderabad, Pune, and Ahmedabad:

As communicated earlier, we had to put a timeline to decide on your Series 1 order. The Series 1 benefits (including exclusive designs and one year of Service Pro free) are valid until 15 January. For payments post-Jan. 15th 2021, the series 1 benefits will expire.

If you don’t like the Ather 450X Series 1 (we can’t imagine why) and want to go for another color, and still retain the free Service Pro for a year, please ensure you complete your payment before 15 January.

For other cities announced:

Series 1 benefits would be applicable for a month from the time your full payment opens for you. The retail partner in your city will be able to help you with timelines for delivery and the payment process.

Ather 450 Owners who’ve expressed interest in upgrading to the 450X

For Ather 450 owners who’ve pre-ordered the Ather 450X and are eligible for Series 1 benefits, you’ll have to register as a seller before 15 January on the Ather Certified Pre-owned program, and we’ll hold on to your benefits while you complete the process of selling your Ather 450. We’ve sent an email with details on how to go about this.


Hey folks!

The Ather 450 and Ather 450X have been the top two-wheelers in India in terms of the technology and features packed in! So much so that many of you have been asking if Ather is a tech or an automobile company :thinking: Being the smartest scooter on road in India, we’ll be at the largest technology showcase, CES 2021 as one of the exhibitors!

This time, CES will be entirely online with attendees and exhibitors joining in across the world! And looks like we’re the only Indian Auto OEM at CES 2021! If you’re already attending, do drop by our exhibit and say hi.


Hey @Mumbai and @Pune,

We spoke to a few of the authorities involved with the Maharashtra State EV Policy. Here’s the guidance they provided and the steps that you can use to claim a subsidy for your purchase of the Ather 450X or 450 Plus.

On Road tax and registration fee waiver:

The Maharashtra Government has offered a 50% waiver on yearly road tax. The government is charging road tax on an annual basis in anticipation of a new EV Policy rollout soon.

  • The road tax for regular vehicles is INR 800/year. However, due to the 50% waiver, Ather owners would have to pay INR 400 per year.
  • The registration fee of INR 300 remains as is.
  • The Govt. is yet to provide clarity on what happens from the second year on. We expect this to be in line with the state’s EV policy. As we get more clarity we’ll keep you folks posted

On subsidy:

There is a webpage on the Maharashtra Government website, which isn’t working and has been confirmed by the officials. For now, the entire process is offline and is administered by the government.

Here’s the process:

  • There’s an application form that has to be filled by an Ather Owner in Maharashtra, along with a few documents post-purchase of the vehicle. Please see the list of documents below.
  • These forms have to be sent by post to “Directorate of Industries, New Administrative Building, 2nd Floor, Madam Cama Road, HutatmaRajguruChouk, Opp Manatralaya, Mumbai 400032”.
  • The processing time as clarified by the officials is around 2 months under normal circumstances.
  • Once the process is complete, the subsidy amount would be directly transferred to your bank account.

Some conditions if you’re availing subsidy:

  • The subsidy would be applicable only for one vehicle per individual
  • The vehicle cannot be sold outside of Maharashtra for a period of 5 years. The RTOs in Maharashtra would not be issuing NOCs required for transfer of sale outside of the state in the first 5 years of ownership.


The steps to claim subsidy are based on our interactions with government officials. The subsidy process and claims would be between the Government and the individual, and Ather Energy or the retail partner won’t be able to help you move along the process.

List of documents required:

  • Application form
  • Copy of Owner’s PAN / Aadhaar card
  • Vehicle invoice
  • Vehicle RC Copy
  • Copy of RTO registration certificate
  • Canceled cheque
  • Customer Undertaking (on company letterhead in case of company purchase)
  • Two Stamp Receipt: Revenue stamp along with a signature

We’re working on making these available through our retail partners as well as digital copies that you can print out without needing to visit again. Will update here once we get a link to share.


Hey folks!

It’s been a busy time for our Ather Grid team as they’re installing new charging points in different cities, here are a few updates for @Kochi, @Pune and @Hyderabad!


Sarath City Capital Mall, Kondapur

Chai Kahani, Sainikpuri


Centre Square Mall

Jogo Infinite

French Toast, Panampilly Nagar


French Toast, Kacheripady


Subway, Aundh

Subway, Paud Road


Hey @Hyderabad,

We’re glad to share that the Telangana Government has officially implemented the road tax waiver for the Ather 450X and Ather 450 Plus. If you were holding off for the waiver, you will now be able to own an Ather at about Rs. 7000 lower!

We have confirmation that the waiver has been implemented on-ground and will reflect when you register your scooter. We’re making appropriate changes across the website and other touchpoints to reflect this.

Now that the Telangana govt has taken concrete steps to encourage faster adoption of EVs, we hope to see many more states follow suit in the near future.


Last week, we opened the doors to our first experience center in Gujarat, with our retail partner Kataria Group.

Our owners rode down from different parts of the city to mark the occasion and to welcome a bunch of enthusiasts into the newly opened Ather Space. Now that Ahmedabad has a new landmark, drop by if you haven’t already!


A glimpse into the new Hosur factory :smile: