Important update for Rizta Pro Pack owners

I took a long route to get the application details and then check application status. First get the application number, if not readily available Try re-print receipt option on parivahan website using Veh reg number, chasis number and otp, You’ll get appl number from there, use it to track the smart card, its been more than 2months for me still shows pending for print at vendor. This is for PCMC.

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That is correct. I’ve noticed this too, didn’t think much of it so didn’t mention earlier.

Your observation is spot on!

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Mind a DM?

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You can’t track it even after it is delivered, but I got it after about 2 weeks. It comes from somewhere in Dadar

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Uh huh? Lol, typical government services

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I have same problem. When i start the Rizta, its power ok after some time its getting slow in eco smart mode. is it only my problem or all eco smart mode are same? Pls advice

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Yeah, happens to me as well.

I feel it’s just the vehicle trying to stay near it’s truerange and it realizes that if it allows to ride that way, it’s not gonna be able to deliver the range being shown so starts limiting power.

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I got my rizta z this week on Wednesday, my pro pack got installed yesterday today I tried to pair my scooter , it is pairing not through app not able to add the scooter, any bug or issue in my side ??

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Did you get any updates yet ? Initially, RIzta’s Bluetooth is greyed out and off by default if you go to settings in the dashboard.

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Thanks it started to work

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Facing same issue

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Yes i am facing same issues

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Hey guys! Man Rizta is a smooth bike but definitely has some flaws indeed,

  1. While riding the scooter the dashboard automatically reboots itself, we need an answer to why this occurs?
  2. 20-30 seconds lag on turning indicators, like cmon! That’s a necessity and needs like milliseconds!
  3. While on the dashboard just browsing through maps the O/S just hangs and even after joysticking for a couple of minutes there’s no movement whatsoever and just freezes till the bike moves
  4. The bike automatically shuts down below 25%. I have to literally walk for 30-40 meters then the display will show “ low power mode turn the key off and on”, like seriously? I really can’t go all out? Why claim that range then?
  5. Everyday I start my bike from 100% just for a 10 second ride the initial % rapidly drops by 1%, I can understand secondary o/p’s also need supply but that should be negligible.
  6. Auto hold doesn’t work on every terrain like the Ather 450’s, which is annoying and you need to keep your foot down to hold on.
  7. A couple of fast charging grids do not support Rizta charging even after following all the SOP’s laid as per sc, like if I plan a route and this charger that I desperately need fails on me how do I magically go to another point B with minimum range?

If anyone can please help me out with the above issues, it would help me a ton.

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  1. I haven’t had that happen to me at all.
  2. Are you on latest software update ? (Check in Ather app → account → OTA updates), share the software info.
  3. This was an issue when I initially got the bike but trust me after an update or 2, it fixed all these issues on its own.
  4. Did not happen to me yet, I don’t let it go below 40%. Not your fault tho, I would suggest taking to SC to get battery health checked. Could be a defective battery.
  5. Yeah, even I face that. I think it is just calibration mistake. EVs take some time to calibrate battery percentage. I have seen that happen on Teslas as well (albeit a bit older one, not sure whats with the newer ones).
  6. Yep, even I have faced the same. I think it is some issue with the sensor not being able to sense the slope.
  7. While I haven’t used the Grid yet, I have been reading a lot of posts saying that charging doesn’t work on Rizta for some reason. In almost all of the posts, it was evident that a reboot of the scooter does the trick or you can also watch this short by FaizOnWheels about Rizta’s grid charging issue.
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  1. Happens very frequently, luckily the ride never stops
  2. Indicator lag. Yes . But not everytime. Generally occurs alongwith a dashboard freeze
  3. Yes. Dashboard freeze or sometimes the scooter goes out of connection. Reboot seems to be the only option
  4. Haven’t faced this
  5. Yes. Yes. Yes. The first 10% percentage drops rapidly. The idle drainage later is also very significant. The battery drops even between rides if parked for more than few hours
  6. Yes. Autohold activates in useless situations and not when needed
  7. I have no access to nearby SC or Fast charging grid.
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The autohold issue is one which is the most annoying. The shut down issue should not happen. If it happens regularly on your rizta then there is something definitely wrong. The scooter keeps on moving even after the battery goes to zero. The maps hang issue happens only the first time you go to the maps, second time onwards it isnt an issue

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When does ping my scooter be enabled.eagerly waiting for the same in Ather rizta

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It’s already enabled for most of people. What’s your Atherstack version ?

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Is there any update for Dark mode in Ather rizta bcoz it’s very annoying while driving in night.

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Hey Aadi,

Yes I am on the latest software, it’s on 30.6.0

The lag in maps is so dominant on the scooter, I mean when you navigate through the bike joystick. Else navigation through phone to the bike is fine.

Yes I think I will get the bike checked at the sc because we as consumers pay a bomb for EV’s and we need to get what’s claimed at least, basic necessity because we take a step from moving from petrol to EV after taking everything into account.

WRT the charging grid, I have a charging grid outside my workplace and when contacted the grid team they said that it’s the Ather model that can give issues since only at that time the 450s were programmed, sometimes the PCB inside the grid doesn’t sense or detect, if that’s the case then the grids should either have an OTA as well to make charging seemless across all models. Now there has been 3 instances wherein I had to get fast charging done and the grid failed me and I had to spend nearly an hour for another grid due to a wait line of athers before me.

I feel that we should have control of auto hold, like double press both brakes and engage it in times of need, this is a safety feature men, women and elders.

Also just wanna ask everyone out there, For Ather Rizta owners, after 65KMPH does your bike start to slightly vibrate or have a kind of noise? It’s like the bike is going towards max rpm and once you touch 78-80kmph it just feels different.

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