Important update for Rizta Pro Pack owners

I can’t upload image from this app. But you can find pictures of it here.

xxxxhttps://shop.atherenergy.com/collections/Ather-accessories/products/Ather-side-step

remove the xxxx from the above link as this app is not allowing me to add link as well. : :sob:

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Hi, For me first received app update but not received update for rizta. Day before yesterday received notification in app update is downloaded & will be installed in night but nothing happened. Yesterday night received notification for start ride morning 10 minutes before so update can be installed also saw update on dashboard but I didn’t installed it thinking will install in morning, but surprisingly in morning there was no update available to install. After 10 O’clock morning app data didn’t sync so went to SC & there was riztas only today for software issues. SC technician restarted scooter then again it showed new update available but network was gone so SC suggested to install new update once network is available, but there is no network till, & coasting regen, reverse mode is gone w/o update

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After update battery seems draining fast. Bluetooth is always on and this good be Main reason for faster battery drainage. I have to turn it off everytime I start the vehicle. Main issue is with pillion after update speed has drastically come down and it is consuming very high battery. Before update I was able to manage 130km in smart eco mode now I feel I can only get 100km and below. Map is also not working it just freezes when you send location from phone to scooter. I am new to this forum so I don’t know any one from Ather atleast read all these issues or not. Hope they read quickly fix these issues and release new updates.

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Bruh hacker hacker :rofl: :rofl: :rofl: :rofl:

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Dude I just went like 92 in warp mode on the rizta, I got the modes too today, it was enjoyable. Made me think maybe the rizta needs it too. Drain the battery really fast though

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Ather Rizta - Set Home address location in Google Maps, when trying to navigate, it’s moved/changed to a 100 to 200 meter away from my home.

Exact Home location not getting saved.:upside_down_face:

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Rizta don’t have warp mode. Do you mean zip mode ? It’s limited to 80 km/hr.

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Is anyone facing reverse mode not working issue after update?

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Because of a bug or something warp mode was enabled in his Rizta he is talking about that.

Look at the above images about Ride and Warp mode

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Further Updates:

  • I was unable to charge at Ather Grid charger at the Ather showroom early this morning. It kept saying charger is unplugged, my friend tries it and it was working for his Rizta. Also, it was showing range in Sport mode. :sweat_smile: I was 9.2 kM away from home with 11 KM range, it was a close call. :disguised_face:
  • Later while going home from office, when changing modes, the range was the same in all modes which were not showing but we’re definitely changing when I was pressing the button to the right or left. :saluting_face:
  • As said in the previous post, Coasting Regen option is missing from my scooter settings, checked my friends scooter this morning and he had it after the update.:neutral_face:
  • Bluetooth name is showing as Rizta only, for some it was showing as 450.
  • Not sure if it’s relevant, but when I added Rizta to the CRED Garage, it’s showing 450. Can anyone please check this for their Rizta?

I think we got the update that got 450’s software update mixed up with Rizta’s update. Not sure if this is normally possible. :thinking:

Currently on my phone and outside, will try and post images later.

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Let me make it clear I would very much like a warp mode on the rizta.

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After a recent update, I’ve noticed multiple issues with my device. The battery drains quickly, and the Eco mode has made it even more sluggish. While Bluetooth connects, I’m not receiving WhatsApp or call notifications. Additionally, the reverse mode isn’t functioning properly. I never expected this kind of performance from a trusted brand.

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Can anyone confirm if you guys are able to see coasting regen option under settings of your dashboard after the update in Rita? I don’t see it anymore and there is no way I’m unable to find it’s working as well. Rebooted few times but still the same

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Damn. Why am I not seeing these bugs.

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This happens.

Probably it would defeat the purpose of family scooter vs performance scooter.

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If u think about it, every member of the family should enjoy it, so maybe add it, besides it still won’t be as quick because of bigger size and heavier body.

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Further Updates:

  • Network is back since approx yesterday, phone app is now in sync.
  • No riding stats available since the software was updated 22nd August 22:00 till 24th 5:00.
  • The last riding stats have the Smart Eco, Sport, Ride and Zip modes :sweat_smile:. It’s good to have but if doesn’t show up on the dashboard then it’s not needed. As the range it shows is also incorrect sometimes, in Zip it was showing 100 kms at 100% (Rizta 2.9 KV) but when changed again it was showing 86 kms for the same after the charge.
  • Checked the Software version of dashboard in the app, it’s
    Atherstack 30.6.00-202432. I think it’s incorrect because someone posted the software version screenshot after the update as Atherstack 30.6.00-202426
  • Park Assist, reverse Mode still not working
  • Regen setting still missing

Images for reference, and for my previous posts.

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I am facing the same problem

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Atherstack 30.6.00-202432 seems to be correct. 30.6.00-202426 Is the version which was shipped with Rizta with Bluetooth disabled

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No it was Atherstack 30.6.00-202425. I verified that when I saw that post.

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