I can think of a couple of direly needed features for Ather Grid:
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(I think someone long ago had suggested something similar here) Have a QR code on every charging point. One should be able to scan that code using the Ather app and allow him/her to send an alert from within the app to the person currently using the charger so as to indicate that there is someone waiting to charge (making it an in-app feature will also avoid the risk of disclosing phone numbers)
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The other option is to have the app by default start alerting the owner in regular intervals when his/her Ather is fully charged but connected to the grid. This should frustrate the owners into becoming more responsible and disconnect after their charging is done!
@abhishek.balaji, thoughts?