Most of the ather users are facing blockage issues at Ather Grid, Almond House SD Road Hyderabad because of only 1 bike charging at that ather grid daily morning and evening.
- The Bike Registration Number is TS 09 FR 2543.
- Contact Person - Sudhir Mod note : Removed personal contact info
Ather grids are public charging points which are used for emergency purposes, so that who are running out of charge to reach their home or destination can use it. But this bike owner is using grid as their personal charger and creating obstacles for other Ather users regularly.
Every weekend I have to travel to my wife’s home which is 40 Kms from my home I will go there Saturday/Sunday, shutdown the vehicle to save battery(as I have to reach grid back which is 20 kms far) and come back to home next day evening. I either need to charge my ather once at least while onward or returning as I have pillion rider and some luggage to carry with me and cannot get sufficient range. Whenever I am out of charge and go to that ather grid there will be blockage by them and when we see their charge status it will be around 85% and we need to wait for half an hour to reach 100% charge on their bike to auto unlock as they will leave bike for charge and go home.
Today, I had an argument with them(2 Ladies) to ask why they are blocking daily and they are replying that they will not remove the charge until its 100% as her husband is an electrical expert and he told them not to remove until its 100% charge otherwise battery will be gone. They are arguing we even won’t remove charge to our phones until its 100% then how we will remove bike charging if it is not 100%.
Second lady with her says, ather has provided grids for charging then we will definitely make use of them as provision is available and also we already paid for charging at Ather grids while purchasing bike. The 1st lady with her says, no its free don’t say like “we paid amount”.
We said its a public point for using in emergency purposes only, and they argue that at their home or office it is taking 8 hours to charge the bike it seems for them, once they plug they should not remove until it is 100% so they are straight away using the grid point for their daily usage as it will charge bike in 1 hour. We said it wont take 8 hours for full charge, for me it is taking 3.5 hours to full charge vehicle but they are not accepting that.
1st lady says her husband will have night shift and her sister(2nd lady who uses vehicle) is having day shift so they both are using the bike hence they are using the grid point in morning and evening for fully charging the vehicle as their home is 5 minutes away from grid. Arguing with those is like hell and they are only saying we even don’t remove our Iphone charger until its 100% and their intention is purely to let others know they have iphone.
They say they are going to purchase new electric car and they are in process of taking new electric meter for EV, so until then they will use grid for charging.
Also, I tried to say charging daily as fast charging will ruin your battery but they are in impression that they don’t care.
Previous Incident :- I went to grid for charging my vehicle, this lady kept charging and went away before I reach there, their bike was charging and it is at 85% and I need to travel more 15Kms to reach my home with only 10 KMs of range with me. The grid charging is very slow after 88 to 90% and I need to wait for half an hour to automatically unlock the charger of her once it reaches 100% on that day to charge my vehicle for 10 minutes.
In my travel route only having 2 grids one is Almond House, 2nd is DSL Virtue mall. I even went to DSL virtue mall and there the grid is not working for past 20 days and cannot rely on that as we don’t know when it works and when it wont work. If we plug the charger, it shows fast charging and charge 1% in 1 minute and after that it wont charge the bike even if we wait for half an hour. So came to almond house for charging. Still DSL Virtue Mall grid problem is not resolved by Ather and we are depending on Almond house grid, this grid seems to be personal charger for one user.
Ather we kindly request you to take immediate action on this or at least unlock the charger at 75% or 80% charge if it is fast charging as this will reduce these kind of problems with these type of people who uses free chargers for their daily use when they are designed for emergency purposes. It also wont effect other users as most of them will use grids for emergency purpose or if they are going for a long ride only.
Kindly request you to take up this matter and provide us better resolution.