Ather 450X Dashboard and Software - User experiences, Reviews

Probably that’s another pay tire for the API. @cyberboysumanjay should know more deeets.

1 Like

Because they do not offer this as an api for commercial users.

This already exists in the 450 today.

Google maps on your phone uses different api’s. As and when it is made available to commercial users, Ather will be able to update their implementation.

2 Likes

This is the same reason even high end cars don’t offer real time traffic in their dashboards.

1 Like

When ather says that they are using snapdragon processor they have got network and GPS like features in hardware

Then why not make the dashboard as an complete android based so that users may get the facility to download the Google maps

Why wait for Google until they rollout their app for commercial users

4 Likes

You seem to have confused availability of API with availability of gmaps app. Commercial use like how Ather or how any other automobile companies require for using gmaps tech on android auto or anywhere else requires their own set of APIs. What Google provides today to these commercial companies does not include real time traffic data. For the same reason you wouldn’t see traffic data on swiggy or zomato while tracking your order.

They use a low end snapdragon processor (the 200 series I think). The way I see it, Running a full version of android just for the sake of downloading Google maps does not make sense for few reasons -

  1. dashboard performance will be poor due to low end processor.

  2. Cluttered and complicated UI resulting in poor UX with a truckload of unnecessary features- one that isn’t tailored for use on a scooter.

  3. Some of the current features that we take for granted like sending location, charging points, favourites etc will be hard to integrate into phone/tablet style android gmaps.

  4. Higher Costs, even if they could overcome all of the above.

2 Likes

Cross linking @cyberboysumanjay post. I too want the same implementation by Ather.

https://forum.atherenergy.com/t/understanding-athers-navigation-system-google-maps-api-and-advanced-navigation-feature-request/12299?u=raghav.srinivasan

1 Like

I totally agree with that… this seems so incomplete as compared to google maps

1 Like

Below are the issues i noticed with my 450x, @abhishek.balaji, @tarun

do you guys have sufficient QA team to perform these testing before rolling them out… also please do share ETA, i felt pro subscription is of no use, as i cant efficiently use the features coz of all below issues.

  • In App i still see 450 instead of 450x
  • Document uploaded, not seen in scooter document section
  • Send location from app doesn’t work
  • cant set home/work location
  • Map reroute is not working
  • app crashes on ios app, when i select " vehicle OTA update"
  • Ride statistics have error “some data couldn’t be found”
  • app is slower in IOS

you guys should extend subscription for all early adopter of 450x.

Thank You…

13 Likes

I totally agree , these are the issues with 450x which everyone are facing.

3 Likes

+1. Same with me…

I totally agree with u even they have to extend subscription for early adopters coz they aren’t able to provide proper services of pro subscription plans

No Bluetooth

Side stand motor cut-off issue

Maps always lags

Uploaded documents doesn’t show on dashboard For two days and if it gets sync after a day and if we modify any document delete or add it doesn’t gets sync

Dashboard restarts suddenly by its own on the go or sometimes it gets stuck up like a pc need to get restart dashboard

6 Likes

Yes Every 450x owners has these issues. App related issues may get solved in couple of weeks by new app update.

Bro couple of weeks is couple of weeks back I wish this OTA shall be out by end of coming week​:crossed_fingers::crossed_fingers:

2 Likes

These will be fixed in the next OTA updates for the 450X. We expect this to be rolled out in the next couple of weeks.

Oh…no come o…n @abhishek.balaji is this the new soon word.

Next couple of weeks is hopefully better than “soon”, but when I get an exact confirmed date, I’ll share here. I’ll only have to write up the forum post to announce it :stuck_out_tongue:

3 Likes

Apart from issues listed by the forum members, my Ather 450X gives a rattling noise from front part above 50 KMPH speed. did anyone have this issue? So many issues for a premium price. Early adopters should be compensated. I paid for yearly connect pro plan and getting nothing and my validity i getting wasted. Ather should do something apart from fixing the issues in “few weeks”.

1 Like

Hey Naga, You should definitely get that checked by scheduling a service.

I have paid for the yearly connect pro plan, the very next day I received the delivery of my 450X, however since most of the features are not working, will my connect pro plan be extended to be fair ?

2 Likes

In that case @abhishek.balaji please change the response to a few weeks instead of couple of weeks.

Because I lost hope in Ather’s timelines and I am not seeing the resolution anywhere before mid Jan with the kind of response we are getting.

I know that you are trying to coverup for those in the development team and management and we are not pointing you but on a serious note ather is loosing its credibility in delivering as per timelines.

The response for the issue is very casual and lite. It is in such a way that for whom you will not wait.

I know Ather will deliver and resolve the issue and it has to anyways, but the way they are delivering it is not fair. We paid a lot of money to buy a prototype. That is the feeling of many 450x owners.

3 Likes