Which City Bro
1 Like
Tuticorin Tamilnadu bro
2 Likes
Guys, I have Ather 450x. On sunday while i was riding the belt broke i called the road side assistance i didnât know what to do i tried to book a slot but it wasnât available. After 2 days i went to the service station myself. Then they told me that the belt is missing now i have to pay around Rs. 3100 for belt and i was told there will be a free service before the first 5000 kn but at the service station. They denied. What to do. Please advice
3 Likes
Raise a ticket and speak to the customer care. The factory belt has warranty of 20000km/ 3years, so it should be free. Ask them why they are charging for it?
As for the other issue, Ather doesnt provide free service. The person who sold you the scooter has lied
5 Likes
Has anyone noticed that the light in the compartment below the seat remains on even when the vehicle is turned off or the seat is locked? This can drain battery. I kept mobile phone on recording mode for a minute & Light was still ON.
This can b the reason pls check and tell us.
3 Likes
I have checked light behaviour in boot space it is working as expected switching off after closing seat . I have made video and confirmed . You may visit to sc may be sensor is faulty .
3 Likes
Think Twice Before Buying Ather
I was once a loyal customer, but my experience with Atherâs monopolistic practices has been disappointing. When my charger stopped working just after the warranty expired, the company refused to repair it and pushed me to buy a new one without giving any explanation.
This kind of planned obsolescence and lack of transparency isnât what youâd expect from a brand that claims to be customer-centric and sustainable. Donât fall for the marketingâbe aware of how they handle customer issues after the sale.
Choose a brand that respects your Right to Repair and gives you real value for your money. 
"
#NoToMonopoly
#AtherIssues #ConsumerRights #RightToRepair #ThinkBeforeYouBuy
8 Likes
No Mann⌠I Think Some More Updates, Becaz There Is No Promise Updates From Ather âNâ The Second Thing Is There Are Limited Models Especially In ProPack⌠We Can Receive More Future UpdatesâŚ
1 Like
The experience at the Kollam Ather service center has been terrible. They are very poor at handling customer complaints and resolving issues.
2 Likes
What happened ? They usually have good service
2 Likes
(post deleted by author)
The Kollam service center is just terrible, because of the service advisors theyâre rude and donât care at all. Recently, my scooter and charger lock jammed. Even though I had a booking, they ignored my complaint and sent me back on the first day. I had to go again the next day, early in the morning. They finally took the scooter at noon and fixed it manually in less than a minute, without even using tools! I had to take two days off work and travel 40 km one way for something so simple that they couldâve done on the first visit.
6 Likes
Just get it repaired in any of the electronic service shop. It would be better option.
3 Likes
I realised after having experience of 9 months with Ather that itâs worst EV to buy. Within 9 months 2 times i encountered dashboard issue for which I contacted road side assistance which proved to be the disaster service. Never ever buy any Ather vehicle. I highly regret buying it
8 Likes
What dashboard issue ? Did your Ather totally stopped working due to this dashboard issue ?
3 Likes
It was partially working. It was because software updates.
2 Likes
As a Guy who drove
Gen 2 Gen 2.5 Gen 3 Gen 3.1 Gen 4
All these Models on a 1,000 KMs Ride in 2-3 Days (Each)
I feel like Ather should launch a Vehicle with a 14" Tyre Scooter, Which is Similar like Aprilia Scooters
1 Like
For us the problem started once we hit 10000 kms. even before we gave the vehicle to service, the dashboard in the scooter went blank, couple of times and we had to search for the solution online and rebooted and took it to the service center. from there on we have been taking the vehicle to multiple service centers atleast once in 10 days. first we went to Guindy service station for atleast 2 times but they were not able to resolve the issue. then we took to Perungudi service station, twice they set up the software but same problem again, then they changed something called PCN, same problem again, then they updated software again, same problem even now. I am not sure investing 1.5+ lakhs is worth only for 1.5years, we are really frustrated. The service center guys are not able to find what the issue is and they say the backend team is working directly from Ather energy; however the problem remains the same even now. We are highly frustrated and now it is evident that the vehicle is totally not dependable. What is the permanent solution here ? @tarun - we need a solution please
3 Likes
Hi, I have shared this with Guindy, Chennai AVSM. Hope You will get a Solution Soon. Keep Warping 
1 Like
Yes me too eagerly waiting, also with ABS. 14" wheel, ABS Brake Cruse control These 3 will be major upgrade to 450 series
3 Likes