Why are there extra charges required to be paid for card/netbanking transactions?

Hi,

To avoid these charges, we recommend the option to pay via NEFT with zero transaction charges as our primary option and that’s what we recommend most of our future owners to use. Reason why we also provide a sufficient window for you to confirm the order and complete the final payment.

The directive quoted was about POS transactions using debit cards. The payment gateways continue to levy these charges for online transaction. Instead of putting it under the garb of transaction fee, we chose to mention it upfront. Or we could have added it to the vehicle pricing but that would be unfair for consumers who choose loan, lease or NEFT as their payment option (and hence do not incur this cost) and that’s something we chose not to.

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