What should I do if OTA update is failed?

This is how OTA update is pushed and installed.

  1. We deploy to all vehicles in one go.
  2. Sometimes, the update does not get downloaded or fails during the deployment stage and we get notified of those instances. (Number of such instances are few)
  3. We batch these instances and re-deploy them in a second attempt.
  4. If you still see an issue even after a week, you may please report to Customer Care.
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