Track service status through mobile app

Feature requests
1

Wish the new update has an option to track the reported issue.

6 Likes
2

Made this a feature request! Could you elaborate on what you expect to see?

3

Once I log the compliant,

  1. A tracking number should appear
  2. Service agent’s name and contact number should appear once the compliant is acknowledged
  3. A ‘tentative duration’ for fix should be visible
  4. Various stages of service should be visible and status
  5. Once the vehicle is back, a survey should be enabled
  6. Old service logs should be available along with mechanic names (this helps to refer)
12 Likes
4

Yes. Well summarized.
@abhishek.balaji
To add to it,

  1. Once category matures, a response time can be included based on the backlogs
  2. Looking at the future, consumables and cost of service can also be included.
7 Likes
5

Also would like to see the service history. What repairs were done in the past, what was replaced/changed and cost of each part + labour.

3 Likes
6

:thinking:Suggest to add service history in mobile app with future service schedule also.:blush: