Hi Guys!
I hear some sort of sound coming at rear of the vehicle. Not sure if it is seat latch sound(As other owners mentioned) or from other part of the vehicle. It can be heard only on rough roads.
Thanks
I am trying different ride styles to understand the vehicle output and range variations, but the ride statistics are not captured for every ride, feels disappointing that you tried something different but you donât have the statistics to compare and improve, does any one else also facing the same problem of losing ride statistics ???
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Try to end ride where there is network.
Should work almost all the time!
Missing for me as well
Will try, have network in both near home and office.
Just to confirm when you say end the ride, you meant turn the key off Right?, Because if thatâs the case then this happens when I reach office for security checks and there is network almost full strength, network problem is only in the basement, problem is it saves the statistics only some times, I have lost many ride data towards returning to home, where the network shows full strength.
True⌠I raised ticket. They acknowledged the issue and it seems they are aware and working on it.
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Ather technician visited in the morning for the noise, he told seat noise is a common issue, tried everything but no luck, noise has reduced but not gone completely, noise from from front portion is also acknowledged but he did not have any resolution and he said he will inform senior member in the team. He has written the complaint in the job card.
Two weeks back I got intimation for reimbursement. When the reimbursement happens do we get a msg or mail??
Canât see amount credited yetâŚ
itâs a good idea to collect account number via app. Also an app notification is needed for the reimbursement.
5th of July, probably all of us got an email with the subject Your reimbursement has been processed
The transfer will be done via IMPS and hence the credit also should happen immediately. I got it the same day. In a minority of cases itâll take some time (5-7 working days). So thatâs maximum by Monday. Take your account statement and check. Since itâll not be a huge amount, it may be missed.
Hi All, just wanted to know if anyone faced issue with left side handle not turning till end freely? Itâs gets little resistance at the end which throw me out of balance. I raised complaint and vehicle has been been taken away for problem solving.
Hopefully they fix all the noise issue as well.
I have set up UPI Id to reimburse the amount which is too quicker and notification received once money credited to account.
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How do we update ather on the UPI id
You need to login to your account and click on 3 horizontal lines on the top right corner and you will see below options.
And then look for reimbursement option and click on it.
Here you can enter your UPI info.
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Then youâre probably not on the Ather one subscription.
It should be free with the vehicle for first year right.
Only for pre-orders before 1st Nov I think. Post that all bookings got the Ather Service plan.
I ordered last december, wonât that qualify for reimbursement
1st Nov 2018 to be precise. Since you booked in December youâd only get the Service plan. You can still call up Ather and ask them to upgrade you to Ather One, though youâd have to pay the difference.
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Oh ok thanks for this info @raghav.srinivasan
BTW have you guys faced OTA downgrade issue, I sent my ather for OTA update but they say they have updated it but it shows previous version