November '19 Deliveries: Bengaluru

Dear Abhishek: What is the present delivery schedule likewise for Chennaites plz!

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Once the lease is approved, realistically, how long does it take:

  • for the Ather team to send their technicians for Dot installation?
  • for the registration process to start?
  • for the delivery of the vehicle?

Will share an update soon :slight_smile:

My order I’d is 15351 bangalore when can I expect payment to open

Hi All,

I booked Ather 450 on Oct 8h 2019. My expected delivery is in Jan- Feb (Bengaluru). Don’t worry moderators! This is not a query regarding status update. I just want to know how you guys deal with anxiety of sitting on order IDs for months. Can’t wait to get my hands on this beautiful machine!

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Order ID : 14256
Completed the payment along with insurance
Special thanks to @abhishek.balaji for response and assuring timelines are on track
Excited to get vehicle asap :innocent:

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I have done a pre-order on 6th Aug, and yet to receive an update from Ather on delivery.
Payment window is not opened until today.

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That is really bad
What Is ur order ID

The ather team will open it by friday or latest vy monday itseems.

Hi Vivek,

Please refer to this thread for the latest update. Your payment will be opened in the next batch.

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@abhishek.balaji thanks for sharing the link.
My order I’d is 14445 and it is saying scheduled for Oct-Nov.

Since it is now Nov and my number is not listed. will it be still in Nov?

Yep, we’re on track as of now.

Thanks @abhishek.balaji for the update!!!

really exited to get my bike asap :smile:

@abhishek.balaji
Look like Ather doesn’t like to have a transparency. Delivery details are hidden and kept as a secret giving the default answer to customers. I am not sure what is wrong in telling the exact date of payment link and delivery details.

I have done the booking on 1 Sept and the expected delivery is by Nov. Still no proper update from Ather. Ever time they keep sending the default message (Guess template). This is really frustrating.

@Ather.Team please be transparent with customers.

And adding on to the delivery I guess its “Designed, not built yet”
Loosing interest with Ather.

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Hi Varun,

We open payment links for orders as and when a batch of vehicles are produced. We do this so that delivery timelines after full payment don’t get impacted. Our production cycles go through ups and downs as well, which can impact opening of payments.

Please refer to this post for the latest on payment links opening. As and when we open payment in batches, we share an update here: November '19 Deliveries: Bengaluru

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Hi Abhishek,

Thanks for pointing me to the update link.
Order ID: 15347
Order Date: 1st Sep 2019
DELIVERY: Oct - Nov, 2019

So will I be getting my vehicle delivered before end of Nov?

I guess not. Reason Once you open the payment link, it takes 3 days for bank to enable bank transfer as its more than a lac Neft. And your policy says that its 15 -20 days max post getting the full payment ( as per update from Ather colleagues over phone). So how is it going to happen with this month?

The payment link will be opened soon :slight_smile:

Once the payment is made, there are various steps which are beyond our control (such as RTO, documentation etc) that could affect your delivery date, so we cant give you an estimate for your specific case.

I am not sure will the paper work and RTO takes 20 days. If yes how other companies are managing to get it done quicker?
I guess the real issue that Ather doesn’t have capacity to produce more vehicles as per the demand.

@Ather.Team: Ather is good in analytics. If yes they should apply it to increase the production as per the customer needs rather than accepting more number of orders and failing to keep up the timelines.

Then in that case may I ask you why the delivery is showing as Oct - Nov, 2019 better you should change it as Payment date :slight_smile:

My another worry is I am facing so much difficulty even before getting the vehicle delivered. Will Ather support me post sale ( Service ) . I shouldn’t be in a potion stating the we are waiting for spare more than month.

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We’re working on showing more accurate timelines for delivery based on feedback, but it’s still a estimate. Weekends, RTO functioning and a lot more factors affect this timeline. Rest assured, if everything is in order, delivery will be quick :slight_smile:

You’re welcome to look at some of the timelines that folks have shared here, to get a sense of the process.

Similarly on service, owners have shared experiences here:

Looking forward to you getting your 450 soon! :smiley:

This is incorrect, I was able to do an RTGS bank transfer within 4 hours of adding beneficiary.

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