Introducing our revamped product offerings | The Ather 450X and Pro Pack

[deandhruv (Dhruv M)]

@abhishek.balaji

Nothing changes for existing owners of any Ather 450 scooter.

As confirmed by Abhishek, no changes for existing owners

[rbankar2023 (Rutika Bankar)]

No they don’t, they only get 3 months of pro connect from the date of purchase.

[a1e (Harshil)]

Kindly read the announcement made above.

@abhishek.balaji

Ather Connect is bundled with the performance pack for the first 3 years from the date of purchase.

[deandhruv (Dhruv M)]

@rbankar2023

No they don’t, they only get 3 months of pro connect from the date of purchase.

Rutika is correct. I bought the 450x on 30th Jan. My plan expires at the end of this month.

@abhishek.balaji

Ather Connect is bundled with the performance pack for the first 3 years from the date of purchase.

This is for the new 450x owners who purchase the pro pack with the scooter.

[sreenivas914 (Sreenivas Alluguru)]

He did not tell that the existing customer also get pro connect for 3 years from the date of purchase.

[a1e (Harshil)]

Please check the screenshot. Your service subscription is expiring if I am not mistaken. The announcement states Connect subscription.

[deandhruv (Dhruv M)]

That will be applicable only on new purchases.

[deandhruv (Dhruv M)]

My bad. It’s the service subscription that’s expiring this month. The pro will expire in June 2023.

[ibbi (Ibrahim)]

@abhishek.balaji

The Ather 450X now comes bundled with a charger by default. The Pro pack enables faster charging using any 5A electrical socket with the purchase of an additional charger that can charge your scooter from 0 to 80% in 4 hrs 30 mins

the additionally purchased charger is ‘faster’ than the standard (free) one.

the faster speed is same as the default speed on the charger which old users got. this means the new free charger has worse speeds than old default one, cost cutting i believe

[izanagi]

So public charging will always be free for the existing customer or will there be another subscription plan for us?

[Satish (Satish Singh)]

@deandhruv

My plan expires at the end of this month.

I suppose the expiration date is related to the offer of getting a Rs. 500 discount on service plans when you make a purchase.

[deandhruv (Dhruv M)]

Okay, but the specs sheet says otherwise. Even regular one has the same charging times.

[deandhruv (Dhruv M)]

That was for the service plan. The pro connect expires in June 2023

[Fastest_Sloth (GopalB.)]

Hi @abhishek.balaji, this not relevant here but view specifications produces an error page:

[Fastest_Sloth (GopalB.)]

Hardware is same on both, just like it was with 450plus

[Satish (Satish Singh)]

Working fine on PC, but facing same issue on Mobile.

[hemant0505dip (HEMANT GHAVATE)]

So basically Ather is providing choice to upgrade 450+ to 450X But not not for existing customers

What a shame

Making old user fool by calling old 450+ as new 450X and old 450X to new 450X PROPACK

[hemant0505dip (HEMANT GHAVATE)]

Why you can’t provide the same optional pro prack to existing 450+ customers ???

Any explanation

[deandhruv (Dhruv M)]

Yes hardware is the same. But the charging speed mentioned for both the models is the same as well. Either way someone has goofed up while updating the spec sheet if the charging time of non pro version is more than currently mentioned

[deandhruv (Dhruv M)]

So people will upgrade in the future. From business POV, it will never make sense to provide upgrade options