Didn't recieve 11.1.2 update| Stuck on 11.1.0

Has anyone else not got the December 11.1.2 update? My scooter is still stuck on the 11.1.0 update which came with the 450X. December 16 a patch was released and I did not recieve it. Customer care and writing an email hasn’t been helpful.( They tell me that they sent the update) Bluetooth and maps were supposed to be fixed with the update.

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