Dashboard

Yes, you can expect it this month! Watch out for communication from us around this.

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How to upgrade my scooter software a 450

Hi still dark mode is under development? When can it b expected?

You should be asking this to @abhishek.balaji

This will be rolled out soon is what we heard. Here is a sneak peek of how it may look.

PS: Ather has not confirmed this is the same version that will be rolled out to 450.

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Has anyone had an experience of having shown the documents on the scooter’s dashboard to the traffic police in lieu of the physical or Digilocker formats?

I believe its the connectivity between the scooter and cloud. It gets sometime (more than ten minutes) to get reflected on my app while at office but its very quick (under three minutes) while at home. All this when I am on Jio network on my iphone. Probably the network to which e-sim in the scooter is provisioned with isn’t strong enough at office location. Nevertheless, I am not worried too much about this.

I’m not worried about the whether the ride is sync or it sync on the cloud later. I’m totally fine with whatever last sync data is available.

My problem is when I open the Ather app on my phone, it get stuck saying loading and not proceeding forward.

As I mentioned in my comment, I have been observing this behavior only when I am office and the app says “Loading”. Perhaps its case of signal strength of the service provider.

Mr. Govind, are you facing this in all the locations you frequent?

Got it! It’s irrespective of location. I’ll have to close and reopen the app as many times possible and it opens very rarely.

Can we use smartphone data (over Wi-Fi) instead of Ather 450X data services?

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@abhishek.balaji, My 450 software version is 4.1.2 and i got a mail on 25th Feb - “OTA updates for 4.1.4 and 4.1.5 will be available in a couple of weeks”. But i haven’t received any option to update and my software version info showing it is up to date. Is the new OTA version is not available? If available how i can get the updates?

We rolled it out to vehicles which were affected by the motor cut off issues first to prevent the issues from recurring, and the updates just had fixes for that. There’s one more update coming soon which will have some new features and will carry these fixes for everyone :slight_smile:

I have uploaded the documents on the Ather app. But they do not appear on the dashboard. What could be the reason? Poor network?

A post was merged into an existing topic: OTA Wants - Feature requests

I bought my scooter around June 2019. I think it was around a week back that I noticed a bubble forming between the glass panel and the LCD screen at the top right hand corner. It’s not water ingress and the vehicle was not exposed to rain or sun for extended period of time. I have raised a complaint and the technician is coming tomorrow. Anyone had a similar experience? If this is happening to a one year old vehicle now, it can happen once the warranty period is over too. As of now there is no issue with touch response.

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I had also noticed it this weekend… But not sure what it was. In last 3 months I hardly used 4-5 times, so didn’t notice it until now…

Hey Deepak, i had this issue. At first the bubble was small then it expanded. I raised a service complaint sharing the photo. The ather team got it repaired.

Hello everyone, I have designed a concept dashboard for Ather energy. click the link to view full project, I hope you guys like it : https://www.behance.net/gallery/96803455/Digital-Dashboard

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Nice effort :slight_smile:

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Thankyou @prasathvishnu for your feedback :blush: