Is connectivity and sync between the scooter and the app lost forever? How many here have experienced this? What’s the way forward?
Hi,
wanting to sell my Ather 450x 3.7 kwh (propack) which i purchased in the month of february 2024
Since I have moved out of bangalore i am willing to sell the vehicle at the earliest
warranty of the battery was for 5 years during purchase and odo is 11004 kms
Interested buyers please mail to the ID khanhashim263@gmail.com
Price - 1.4L
Renewed the Ather Connect subscription (which was expired a few months back) for my 2022 450 Plus on 8th April and the dashboard is still not reflecting the same. It’s been a week and raised a ticket also. I was asked to share the dashboard pictures and there is no updates thereafter.
How long it takes to reflect the subscription renewal in the dashboard?
I interested to buy Ather pl share no
Took two weeks to get the features tricked down to the app and then to the scooter. here is the timeline:
- Renewed the (expired) subscription on 8th. App reflected the active subscription immediately
- Raised a ticket on 10th since there were no changes (maps, ride history, live location sharing, etc). in the app or on the dashboard
- Radio silence form Ather, Tweet sent on 15th. Got a call back saying it will take another full week’s time.
- Maps appeared in dashboard on 17th.
- Got a ride story popup in the app after a ride on 18th. However, it was nowhere to be seen later in the app.
- Ride stories and history appeared in the app on 20th.
- Option to enter emergency contact appeared in the app on 21st. The live location sharing from the scooter is yet to be tested.
With this, most of the features are restored. So this entire renewal process after an expiry is a lengthy one.