We have experienced a strange problem today. As usual, my wife came back form office yesterday evening and plugged in the scooter for charging in our apartment basement parking. When I came home at around 18:30, I saw that the pod was off (usually I’m welcomed by the blinking green light). I thought my wife had forgotten to put it for charge. I went to switch it on and it was actually plugged in and MCB was on. I heard the DG sound and realised that power wasn’t there and hence it wasn’t charging. I went home. Power came back sometime later and the scooter charged overnight; or so we thought…
Today morning, my wife went down to go to office but strangely the scooter had only 15% charge 
. The pod was blinking green but only 15% charge! She thought she’ll take her car but imagining the car in ORR traffic (silkboard towards belandur) at that time, she decided to work from home (generally if she goes by car she leaves early).
She removed the plug and put it back for charge and it said “charging”. We are keeping an eye for the charge but the app is only loading… we have to go to the basement everytime and look out. A strange problem and it’s a first! If we continue seeing this issue, I’ll report it to the CS via call of via the app(if it opens)