Only issue is service centre won’t let you keep the broken one.
If you are paying for the new one, they have to give you the old one.
They won’t. Try once lemme know.
Can you list out the problems you faced on your Ather from 0- 50000 km
He won’t. His Ather is perfect…
Continuing the discussion from [50,000 KMs in 524 Days aka 1 Y 5 M 6 Days ]
Troubles with Ather 450x: A Saga of Build Quality, Safety Concerns, and Customer Frustrations
I bought the Ather 450x with the Pro Pack at the end of April and received it the following month. Initially, there were handle wobbling issues, which I dismissed, thinking it might take time to adjust. However, the fast charger that came with the scooter stopped working after a few days. Additionally, the rear wheel felt punctured. I visited the service center in Bellandur, where they fixed the charger but claimed the rest was fine.
During rainy weather, the scooter slipped due to the poor tires Ather provides, resulting in scratches. When I claimed insurance, I received only 50% of the claimed amount. Despite replacing parts and servicing, the handle issue persisted. Ather’s build quality is so poor that the scooter fell from a stationary position, causing serious wobbling. The fit and finish are subpar, with the rear mudguard making noise while riding, and the front hood having noise issues.
The handle problem is particularly dangerous. Each time I sought help from the service center or called Ather support, they demanded significant amounts, attributing issues to a bent fork or handle. Even the Ather scratch guard, meant to protect against scratches, is of very poor quality and peels off on its own.
When I purchased the vehicle, I expected the extra cost compared to a petrol scooter to be recovered in a year. However, considering the scooter’s consumption, I would not recommend Ather. I am contemplating selling this piece of plastic, as taking it to the service center and paying high amounts for minor problems has become exhausting. The poor build quality and inferior fit and finish, especially the handle wobbling, pose serious safety risks. This is my final attempt seeking help from Ather; I hope not to be disappointed this time.
Poor service experience: I’ve already invested a considerable amount in repairing my scooty, and now the service center is requesting additional payment for a minor notch washer replacement that should be covered under the vehicle warranty. These repeated small expenses add up, creating a significant burden for me in the end.
Is your wobbling issue fixed, as I started facing it around 9k kms, should get it fixed