A startup company’s service center SHOULD work on Sundays as well, whatever the limitations. This will be a plus factor. Ather needs to think on this. Its often found from this forum that scooters are held back in SCs for extended period (genuine reasons could be there though) and this inconveniences the customers to a large extent and so customers hesitate to send the scooters to the Sc. If things can be done at doorstep (and as promised) it has to be done so. I request Ather to take a note of this.
The first sentence in the above paragraph contains SHOULD because I was told by the SC that they don’t work on Sunday. This was during the interaction a few days ago when I reported dashboard in active state even when power supply to charger is cut off and I requested for a pickup on a Sunday since I work 6 days in a week. I decided to get it checked when 4G upgradation (as and when and if at all it happens) is done and for the reason that my scooter may stay in the SC for extended period and put me into inconvenience.