OTA and App updates

Hey folks,

We’re rolling out an over-the-air update (version 10.0.2) to your Ather 450X and Ather 450 Plus. We’ll be releasing it in batches over the next couple of days for all Ather 450X and 450 Plus owners.

Here’s what’s new in this update:

  • Series 1 UI on the dashboard for those with a Series 1 Ather 450X
  • A new splash screen for Ather 450 Plus owners

Bug fixes and improvements:

  • Improvements and fixes on navigation and pushing location from the app
  • Better syncing of docs uploaded on the app
  • Auto-brightness will dim the screen further at night to ensure a comfortable ride
  • And a few other bug fixes

Please take a look at this topic for instructions on installing the update: OTA and App updates. You’ll get an orange indicator on your dashboard once the update has been downloaded. Then, you can select a convenient time for it to be installed. Otherwise, it’ll get installed automatically at 3 AM.

As promised earlier, if you’ve purchased an Ather Connect Lite/Pro, we’ll be adding subscription credits prorated daily from the day you purchased the plans till 10 January 2021. These credits can be used to renew your subscription subsequently.

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Hey folks,

We’re releasing an update to the Ather Android app (version 3.6.6) that solves for compatibility with Android 11 and fixes an issue where the app doesn’t load. We’ve just rolled this out in the Google Play Store, and you should see the update pop up in a few hours.

15 Likes

Hey @450X-Owner,

The next patch OTA update (10.0.3) will be rolled out over the next few days. The release fixes a lot of the bugs and niggles reported on the dashboard, along with some improvements as well. Overall, this is a stability release, looking to make the dashboard experience much better.

Some key fixes:

  • Fixes recent locations not showing up
  • Reduce volume of indicators and boot up sound
  • Fixes dashboard freezing, display turning on even when is key off and improves the performance

In addition, some changes since the beta release:

  • Fixes delay in sync between app and scooter
  • Improvements for auto cut-off indicators

We’ll be rolling this update out in batches over the next few days. If this is the first time you’re installing an OTA update, you can find instructions on installing here: OTA and App updates

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A post was split to a new topic: Atherstack Atom - 10.1.1

A post was split to a new topic: Atherstack Atom - 10.1.3

Hey folks,

We’re pushing out an update for the Ather App on Android (4.0.9). This update contains a few bug fixes and improvements:

  • App home screen & ride stats now indicate when your scooter is in incognito mode
  • Notifications on completing charging have been re-enabled
  • Ather 450 owners will now see the right scooter image on the homescreen
  • Fixed repeated false requests for location permissions on some devices
  • Some minor design & bug fixes

We’ve pushed the update to the Google Play Store, and it might take some time for the update to show up on your Android device.

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A post was split to a new topic: Atherstack Atom 10.1.4

Hey folks,

The new iOS Ather App (4.0.6) is here! With this release, we’ve rebuilt the Ather App natively from scratch, for a much better experience and performance. We’ve also revamped the home screen, to surface the right information required for you while riding. Thanks to everyone who shared feedback through the @iOS-Early-Access, and helped us iron out issues! We’ve fixed a few bugs and made some improvements since the early access release.

What’s new in the app update?

  • A brand new Ather App experience rebuilt as a native iOS app
  • Restructured location/maps functionality: moved into easy quick access features right on the home screen
    • Search a place: Search a location to send to your scooter
    • Find a charger: Quickly access nearby Ather Grid locations
    • Locate your scooter: Find your scooter on the map
  • Ride stats: Moved to the home screen. Shows a preview of your last ride. Click on “See All Rides” to view your older rides

What can you expect in future releases?

  • Add/Delete favorite locations on the app
  • Chat support

Note

We’ve temporarily removed login with Facebook/Google in the iOS app, to comply with some requirements from the App Store. If you’ve not set a password for your Ather Account before, you can head over to app.atherenergy.com/forgot, to generate a password. You’ll then be able to log in to the app with your email and password.

If you were on the beta, you can stop testing the build and update the Ather App through the App Store.

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A post was split to a new topic: Atherstack Atom - 10.1.5

Hey folks,

We’ve rolled out a new update to the Ather App for Android (4.1.0). It’s live on the Google Play Store, and you can head there to update the app.

What’s new in the app update?

  • Ather Connect and Service Subscribers can view the current subscription status on the Android App
  • The App will alert you if your plan is close to expiry or actually expires
  • Minor bug fixes and updates
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Hey folks,

We’re releasing an update (4.1.0) for iOS devices in early access, the update carries the following changes:

  • Ather Connect and Service Subscribers can view the current subscription status on their App
  • Chat Support Added
  • Grid State Point Bug Fix - Discrepancy between Grid point status on Ather App & Ather Grid app is fixed
  • Ride Stats Bug Fixes - Fixed instances of Ride Stats showing up as blank

You can sign up for the early access version here: Join the Ather beta - TestFlight - Apple

We’ll be releasing the full version soon.

15 Likes

Hey folks,

We’ve released an update to the Ather App for iOS devices, the update is now live on the App Store.

Here are the changes:

  • Ather Connect and Service Subscribers can view the current subscription status on their App
  • Ather App will now alert you when your subscription needs to be renewed
  • Chat Support Added
  • Grid State Point Bug Fix - Discrepancy between Ather Grid point status on Ather App & Ather Grid app is fixed
  • Ride Stats Bug Fixes - Fixed instances of Ride Stats showing up blank
14 Likes