In one of the update on service plans, they are revising it. It has been discussed that there will not be any change for next couple of years, but now they are revising it. If it is lesser than the present cost, then its would be fine, else it would be difficult to move ahead.
Is there any way we can see the charging units consumed by our Ather? I believe there will be because the reimbursement happens based on the units consumed.
Itâs currently not accessible on the vehicle or the App.
- If youâre on Ather One, youâll get a quarterly tally of the units consumed for reimbursement
- In a few weeks, youâll start getting usage reports every month, which will have the units consumed using the Dot and portable charger, as well as units consumed at Ather Grid.
Apart from these, several owners have installed smart switches or meters which give them an idea of the units consumed after every charge.
Most of the subscriptions are extending the plans by 2 months considering the lockdown and isolation.
Ather should consider extending exisiting Ather subscriptions by 2-3 months. Because most of the people wonât be using the vehicle or availing any services.
A genuine request. Check if itâs possible.
Youâll continue on whatever plan youâre on till 30 June 2020. We announced this earlier here: https://forum.atherenergy.com/t/owner-alerts/1522/18?u=abhishek.balaji
Yeah Abhishek, I saw that mail from Ather. I believe that was because of the new Ather New plans starting from July.
I was asking about the situation because of COVID, people woudnt be able to utilize the subscriptions for 1-2 months. That is including Ather Grid, reimbursement etcâŚ
If some oneâs plan expiring on June 15th, the existing extension is not applicable for them. I hope you understand
You dont need to take a call now. Because we do not know when this is even going to stop. You can consider and take a call later when situation normalizes.
Noted, and I agree with your viewpoint. At this stage, we donât have an announcement to make on this. However, Iâve passed the feedback to the team and will share if thereâs any development on this.
Hi @abhishek.balaji, When are we getting the reimbursement as it is showing 7th April� Is there any changes�
No changes, reimbursements will happen on schedule in a few days.
Got the reimbursement just now. Waiting for the monthly report though!
I got my reimbursement yesterday is self. Ather is perfect