The Funny Side

[arvind_nair (Arvind)]

FYI, in case you missed it they are working on improving the experience.

Internal Updates

Hey folks! A lot of you would have experienced longer waiting times on calls and responses over email recently, and we’re aware of the issue. The last couple of months have been incredibly busy for us as we expand into newer cities and onboard lots of new Ather owners. Our average call waiting time has jumped up from 19s to about 2 minutes, and many of you got dropped off the calls as you were waiting. Our average email response time has increased from 3 hours to about 14 hours Thi…