Subscription renewal didn't happen even after successful payment

Hi @abhishek.balaji,

I have renewed the ather connect pro yearly subscription plan on 3rd September 2021 and did the payment for the same which is successful. In the app it is showing me that the subscription is valid till 3rd September 2022 but I am still receiving the mail’s for subscription expiry/renewal.

I am not understanding whether my subscription got renewed or not. Could you please him with this?