That’s fair, and thanks for pointing this out! I’ve checked with the team and summarizing RSA terms here.
When RSA will not be charged:
in the event of a vehicle break down due to an issue with the vehicle, will be available at no additional cost to those who are covered by Ather One or Ather Service. Additionally, roadside assistance will be provided to Ather One or Ather Service customers to fix a punctured tyre, although the cost of fixing the puncture including labor charges will have to be borne by the customer.
When RSA would be charged:
In scenarios such as the vehicle running out of charge or suffering damages due to the user’s negligence would be chargeable even for those who are covered by Ather One or Ather Service.
These terms are available in your buyer’s agreement and we’ll be adding this to the FAQs soon.