Ride stats not appearing

Hi @abhishek.balaji @Ather.Team

Found an issue in the ride logs. I found that some of the rides are not getting logged may be it is a bug which can be fixed. Please look into this

In this screenshot as you can see my ride from murugeshpalaya to ather space is there and then putenehallibto ather spce but where is my ride from ather space to putenehalli. The ride is missed. Jut giving you an example I faced this even two more times for shorter distances I thought its because of that but its turning out to be an issue.

Yep. I was not getting recent ride details from April… and Atlast on September 16th got it back… But again now again some rides are reflecting and some not… May be SIM signal often missing… You :thinking: Waiting for few days to launch a complaint with Ather Ground Team

Please reach out to customer care to report this issue. They’ll help debug and get this sorted.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.